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The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
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Love the video reviews. Videos describe exactly what your interested in purchasing.
The order process was easy, I received updates along the way with my order and it arrived as expected. Nice work eTrailer!
I need to return these mirrors as they don't fit on a 2023 Jeep Cherokee 4xe, despite the supposed "universal" fit.
Product was as described. Shipping was very fast. Price was better than other options.
Etrailer had the style hitch I wanted priced way less than competitors. Delivery was quick. The hitch arrived as promised with no damage.
I ordered 2hydraulic brake kit 1 left 1 right i receive 2 left ones called them back and the problem was fixed people were very nice and easy to work with
Easy shopping experience and fast shipping. Good price also. The video's for the Prius were from 2018 and even though it still fits, the procedure used in the video does not work, and even the instructions that came with the hit are not accurate. On 2022 Prius, you do not have to cut anything. There is no center piece on the bottom. You can get the metal bumper off from the video instructions, but you cannot get it back together. The right way to do the job on a 2022, is to remove the entire bumper cover which seems harder but in essence is really much faster. You have to remove the rear lights, but that is easy three 10mm bolts on each side, then just unplug the three bulbs. You do not need to worry about mixing them up because they only go into individual spots and the other two will not go into them. By removing the bumper cover you can cut probably one hour of labor time. Removing the clips from the bumper facia is hard, and there is no way to get them back in only the metal bumper and trailer hitch are mounted so the video instruction should not apply to a 2022 Prius. Also the video shows the end of the hitch being even with end of bumper. On the 2022 Prius the hitch in inset about 1.25 inches.
Website works well and is very detailed description along with review video's
Trailer made it easy to find the correct part. This fits perfectly, making an entire new mirror unnecessary.
Video instructions made the install a breeze.
It took less than 2 hours to install
When I connected my Furrion S backup camera to my 2015 Silverado, it would only operate for about 20 seconds before the fuse would blow. This adapter corrected the voltage fluctuation, and my camera works perfectly now. I just got back from a 2 hour trip hauling my camper with no issues at all.
Large selection of Trailer Parts, and a responsive customer service department. Will be my " go to " for Trailer Parts.
Just what I wanted. Used grease on my trailer ball and it still would make alot of rackit when turning at slow speeds. Hopfully this will remedy that.
Answer: First one to pop up on google search. No other reason.
Answer: Good afternoon, Andrey: Thank you for your interest in etrailer.com. I am happy to answer any questions that you have via email. You can contact me at [email protected] or via phone at 1-800-298-8924. We are available from 7 AM to 8 PM Mon-Fri central, 9 AM to 5 PM Saturday and 12 PM to 6 PM Sunday. Please keep in mind that we are not able to ship to the UK. Rebecca N
Answer: Dont bother they shipped me open items missing everything... twice when i ordered NEW
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.

