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The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
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Everything has been awesome so far! Only problem was the hitch seemed to be slightly bent. So it was a fight to install. I ordered 3 hitches the other 2 were extremely easy install
Excellent product at a reasonable price. Extremely easy to install on the 21 hyundai palisade but recommend 2 people to lift into place and slide in the 1st set of bolts. After that, piece of cake!
Had these mirrors since 2003 and recently lost the driver side. Soo glad you still sell these.
I don't have the camco exhaust kit, I just needed a 1 1/2" 90° exhaust pipe to put on my Onan generator on my school bus conversion. Worked exactly like I wanted it to.
I liked the videos explaining the product, installation, choosing which options etc. Alsothe personal response with the order. There are real people in this company, not computers!
Easy to find and great customer service if we ever have any questions Great selection always
Between the YouTube video walkthroughs and a pair of extra hands, I was able to install this to my wife's minivan in about 30 mins.
Definitely "Tim the Toolman" grunted when completed.
Quality is high. Videos are comprehensive and useful. Install was easy
So far so good. Easy order entry.
Received product quickly. Excellent experience beginning to end-well done team!
In today's world going down to the corner or downtown business to shop is almost unheard of so ordering online is almost the only way to go. The upside is that there are providers like etrailer that make the process easy and dependable. Orders can be made from anywhere and the products are spot on in quality and reliability. Thank you etrailer for being there for us!
Easy and decent price with delivery. Am camping now and the tires felt good
I received email asking me to provide confirmation of delivery of package. When I clicked link to provide such confirmation, I was tricked into this page where U am required to prepare a review. I cannot press submit, unless I include a review of at least 50 characters (or is it 50 words...cannot recall). So here is my "review"...hope you're happy
What an awesome experience to order parts and have them arrive quickly. THANKS and please keep up the good work.
Shopping at etrailer it's always a pleasure, I received my order on time and the items were exactly as described on their website. Thank you!
Delivered product as described in a timely manner! I definitely will be using them again in the future.
Happened as it should. Ordered parts, parts shipped, parts arrived
Received the bumper undamaged although the box was damaged and the packing protection is very minimal. Bumper looks nice except for the silicone caulking in the seams that is a bit messy and not sure why it's even there. Great bumper for an everyday driver, probably would not use on a show truck.
I was impressed with the website for selection and ordering. The hitch arrived promptly as stated and packaged securely and in excellent condition.
The videos were a big help. The install was easy.
Pleased thus far.
I hope the packaging holds up and the hitch is new and not used.
Easy ordering to fit specific vehicle. Prompt delivery. Not installed yet but watched the online video and seems to be possibly w/o taking to mechanic. This is my 2nd hitch from etrailer and will recommend to others.
Answer: First one to pop up on google search. No other reason.
Answer: Good afternoon, Andrey: Thank you for your interest in etrailer.com. I am happy to answer any questions that you have via email. You can contact me at [email protected] or via phone at 1-800-298-8924. We are available from 7 AM to 8 PM Mon-Fri central, 9 AM to 5 PM Saturday and 12 PM to 6 PM Sunday. Please keep in mind that we are not able to ship to the UK. Rebecca N
Answer: Dont bother they shipped me open items missing everything... twice when i ordered NEW
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.

