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etrailer Reviews Summary
The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Quick and easy. I highly recommend!
Also great customer service thank you
Best price I found by far. Install was super easy, direct swap out with my domestic controls. Can't beat free shipping, was at my house 3 days after I placed order. Very satisfied with my purchase.
Easy to install. We're are using it to carry our new electric bikes when we go camping
Great website. Easy ordering. Super fast delivery. Quality product. Love it and highly recommend. Thanks!
Fast friendly service with great communication. Product arrived quickly
I always like the e trailer…………………….,,,,,,,,,,,,,,,,,,
This site has impressive support material (Q&A regarding product, videos on installation). I wish all DIY projects had this level of information before starting.
Quick, easy, and fast. Double boxed for safety. No missing parts.
Please quit sending me emails asking about my experience. Look in your records and see that I've purchased from you before. Shouldn't that be enough? The never ending emails post purchased is maddening
Good experience. It would be nice to have the manufacturer's part numbers with the item listing. However, I received the items ordered in a timely manner.
E Trailer has everything needed for trailers and has always been my place to shop. Fast secure shipping and every item shipped has been exactly what I ordered. Thank you, E Trailer
Very easy to order the products, shipped very quickly with no issues. Prices are great. Would highly recommend them to anyone.
Very good description of item and it was exactly what I ordered and needed.
Fast shipping. Electrically it works perfect. Even though this is advertised as the correct unit for my make, model, and year, the bracket is too short. After installation, the 7 pin cover cannot lift high enough to use due to contacting the bottom of the bumper. Had to zip tie the plug to the hitch as I needed to use this right away. Someday I will make a spacer to extend the bracket down and mount the plug properly
I wanted to mount a trailer hitch on my 2020 Toyota Tacoma pickup truck. I went online. Found what I was looking for at etrailer by filling in the section that asked for the year, make, and model of my vehicle.
It was an easy peasy process.
Easier to install than I had even hoped for.
With the supplied adapter, it was plug and play.
Found exactly the size parts I needed and they showed up fast. Never disappointed when I order from these guys.
Arrived sooner than expected.
Perfect size for 280 amp battery
From the business
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members