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The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
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I just needed a spare tire for a trailer, They had the exact one all mounted and filed with air. Arrived on the porch ready to go! Amazing!
Having placed several orders over the years I have always received excellent service. Etrailer is my go to store now.
Easy online shopping experience. I especially appreciated the installation videos as well as all of the photos of the product installed on my vehicle.
My experience was great. I received quick, easy, and professional service.
I ordered the garden tub stem on Sunday and by Wednesday had it in hand. Worked great.
I received my parts super quick and high quality! The website was easy to navigate and check out was quick and easy.
Got my parts in record time and they fit nicely the bolts mounting the tire to the trailer mount were a little finicky the fit and finish are nice no complaints
Found my part easily and delivery was very timely. I had tried to find on the OEM site but it was too difficult to find exact part - no problem here.
Everything looks great. Only reason for 4 stars is to much weight was packaged in one box causing one leaf spring to get ejected during shipping. Part was promptly shipped once all of the order was confirmed to be received. Also shipping originally said it would be here on one day and came in on 2 different days a few days apart delaying the ability to get replacement part sent so it delayed completion and return to customer.
So far, so good. Let's see if the right stuff arrives on the 23rd... And yes, the rim and tire with the rugged
Stake pocket holder arrived well packaged on the 23rd. I made sure to order the proper lug nut spacing
Using a round gauge for a 5 lug wheel. There are numerous configurations! Spare is currently mounted
On the trailer just waiting for a flat...
Ordered a cover for my Champion 2500 Dual Fuel Gen and one for my Trailer Tongue Jack. Both came perfect and quick. Lover ETRAILER
Have purchased several items from e trailer in the past. Quality has always been good
I've been trying to find a very hard to find part that isn't available for my product. Your company had an item that would work, is willing to ship to Alaska and isn't price gouging on shipping the way every other company is.
Great buying experience with good prices, and shipping, and was offered possibly needed accessories without having to search for them.
The hitch part of box was punchured and no foam on each end to protect the paints. Some areas have deep scratches and missing paints that revealing the metal inside. Overall the hitch works well but spray paint is needed to prevent from rusting.
Received our order promptly and the new tires and rims fit our trailer better than the prior set.
I could not find the rims I needed for a 4.75 bolt pattern. I found them at etrailer in stock and had them on my trailer in four days.
Answer: First one to pop up on google search. No other reason.
Answer: Good afternoon, Andrey: Thank you for your interest in etrailer.com. I am happy to answer any questions that you have via email. You can contact me at [email protected] or via phone at 1-800-298-8924. We are available from 7 AM to 8 PM Mon-Fri central, 9 AM to 5 PM Saturday and 12 PM to 6 PM Sunday. Please keep in mind that we are not able to ship to the UK. Rebecca N
Answer: Dont bother they shipped me open items missing everything... twice when i ordered NEW
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.

