I ordered one dress year ago and everything is good with it. Bright blue color. Fits me well. Cotton! Pockets, which is important if you want always have your phone with you. Model I like. Be honest, it's difficult to find really flattering dress in store. And already a year I try to find something nice on the site. But what do I see? Boring dusty grandma looking colors. A lot of black. Do you guys supply funerals? NO fitted dresses, mostly flare. If style is nice, color is horrible.

I was insulted about my measurements for a custom dress by three different employees, including the incredibly rude manager Ann. She yelled at me and I promptly canceled my order. I'd suggest staying far away.

Edited to respond to their comment: they told me my measurements were "impossible." When I was finally able to speak with a customer service person and then the manager, they reiterated how I must be wrong. When I confirmed again and again that the measurements were actually correct and that their comments were hurtful (especially directed toward someone who's ordering a custom dress so there's a hint that the measurements may not be entirely standard), they completely dismissed my concerns and angrily told me that they would go ahead with the order with the measurements I gave. So I told them to just cancel it. No chance I'm supporting a company that treats their customers like this. I will add that the only reason for the discrepancy is my small bust size and I normally buy dresses off the rack all the time so clearly my measurements are not out of the realm of typical. They just seemed to feel the need to make me feel bad about it.

They deleted my review on their Facebook page so it's clear they only want positive reviews out there. I posted on my personal page and got some interesting feedback--turns out I'm not the only one they've been rude to about measurements. So if you want to feel bad about yourself, go ahead and try their custom dresses...

I have been disappointed many times by online shopping for clothing... I did not buy any more dress online. I gave a try at Eshakti after reading good reviews and I'm actually quite surprised! The parcel arrived on time, clothes properly wrapped, return label ready in case it's not the right size. The clothes look like on the pictures and I was surprised by the good quality of the fabric! I'll definitely order from them again!

I have ordered 6 (7? Maybe) custom dresses so far and only once did I have a problem. It was cut a bit to big but they did offer me a solution. Because I'm in Canada I don't have free returns, that's the only issue. Aside from that, measure carefully, maybe watch a quick tutorial for this, and you shouldn't have any issues. I always get the dresses with in the 8-15 day time frame, pay no extra duties or fees, and have not had any "funny business" on my credit cards after! Id say order well ahead of special occasions, at least a month, to allow for any issues. You never know, after all, but so far I've been okay. The fabric quality is always great, the sewing and styles are often better than expected!

I ordered a dress that showed a knee length hem. I paid for a custom sleeve and neckline. Dress arrives with a completely different hem line. Want to send it back to have another one properly made, but it is out of stock. I won't receive my full refund back as they do not credit back custom orders or gift coupons (my friend gave me a $50 coupon to use). "Refund in the original form of payment Refund of the item purchase price (adjusted with limited time promotion codes and/or gift coupons). Unfortunately, we cannot refund any customization fees or your original shipping charges." Tried emailing customer service and no one has responded. Don't bother.

Initially, I loved Eshakti 2 years ago. However, the quality and consistency of fit has deteriorated while the prices have crept up. I also agree with reviews that speak to the misleading website promotions. There is something dishonest about the sales and advertising. This is frustrating and a shame because the basic concept is good. My dresses from 2 years ago are wonderful. This year's dresses are mediocre at best and not worth the price. Eshakti is shooting itself in the foot.

Website and app. Very misleading when it comes to price and applying discounts. Rather than helping resolve problems they give a run around. Stick to the mall or a seamstress that you can talk to. Eshakti will not help when a problem arises, just gives you empty answers.
(THEY RESPOND AS SHOWN BELOW, THEN THEY STOP THERE... NOTHING FIXED OR ANSWERED.) just a run around. Glad I didn't have a problem with an actual order, I'm afraid of the outcome..

I placed my order with eShakti on the 28th of November. The order was picked up by the shipping company on December 9th. I received an email with the DHL tracking number and the shipment was pending clearance at customs in India for 11 days, from the 10th till the 21st.

I ordered 5 dresses for me to wear over the holidays and 2 dresses for my sister and was hoping to have them under the tree at Christmas. According to the company's shipping information states that once my order was confirmed it would take 10-14 calendar days for me to receive my shipment.

I have contacted them several times with the status updates I receive from DHL and was assured I would receive them by the 23rd. The 2 dresses that are most important to me are the ones I want to give my sister for Christmas. The package has now left customs and is in another place in India. It is the morning of the 21st and I have 2 days to receive it in time. Somehow I doubt that will happen.

My opinion for the delay... They could not pay their customs broker. They had more product and only "x" amount of money to broker the items to leave the country.

Regardless of the delay I will buy from them again but maybe not around "high season" shipping dates. I have purchased from them once before and the quality of the material, the styles and flexibility to change sleeves, necklines and length of dresses and of course the price... still make for an attractive product.

Horrible company, terrible customer service, and I am not convinced that it is not a scam company or cover for some kind of illegal venture. I ordered my stuff more than a month in advance, informed them that I needed it by a certain date, and was reassured that my order would arrive in time. Now we're three days past the arrival date and my package has not even left india - it's been sitting in customs for five days. DHL has said that the customs delay has occurred because Indian customs is not allowing eShakti to export anything, for an unknown reason. I cannot get any answer about what is happening out of the company, despite numerous emails and chats. Nobody has even apologised to me. A perusal of other review sites reveals many allegations that eshakti buys fake good reviews and spreads them across the internet, and may be deleting or disputing bad reviews. Unfortunately, they got me.

I saved up and went without so that I could buy those dresses for an event, and now I am having to scrounge to find and afford replacement garments, because my package is clearly not going to arrive in time, if it ever arrives at all. Avoid this horrible company, and spend your hard-earned money elsewhere.