EquipmentfactsReviews 1,099

The reason I gave you 5 is because I had a problem with my first time using your web site. But your phone customer service was the best they fixed it in seconds.it was the best phone customer service that I've delt with in decades.p.s I got to talk to an American

Too hard to navigate site, find the order of sale, and predict when time-wise something will come up for sale
Too hard to bid online at a live auction and keep up/ understand what the bid call is and enter an opposing bid that is appropriate

Very easy to use and quick to set up account,i thought there was something wrong with site but anounced later that auction was drlayed one hour

Purchased 2 items by placing prebids. Picked up next day. Lady inside was super nice and loading crew did a great job also.

I had forgot password, logged in through notification by email. Very easy to use. Good job!

It was as I figured it would be. Good overall, except I won a tractor I didn't mean to bid on.

The bidding process was fine, but when they went to describe the equipment and switched microphones, the internet could not hear what was being said, so that is a disadvantage for the internet bidders.

It was very easy to bid and follow the auction online. The website loaded every thing very quickly and i could here the Auctioneer very well.

I bid $ 2500.00, auction said bid was $3000,00. Charged me $3300.00 on invoice. This is not acceptable. Someone needs to call me ASAP and fix this 214/926-7555. I have been dealing with auction house all day. Running out of time. I would give no stars if that was a option.

The technology used to coordinate on-site bidding with internet bidding is amazing. This is a good auction experience, and the website is easy to understand and follow to proceed with the bidding process. Just register, and you are good to go.

Was pretty smith but had some issues with connecting and loosing connection. But overall things went well

I was not very happy when I bid apparently at the same time as someone else or just a millisecond slower and was not aware that the bid doubled because of that so I ended up paying more than my set price for this piece of equipment. I sure hope it's worth it!

I ended up buying lots 117&118. I really only wanted 118. When you came to lot 117 you offered choice of 117 or 118. I wasn't able to figure out how to tell you I wanted lot 118 so I got 117. Than I had to bid on lot 118.

Well my experiance was not a very pleasent one. I was winning the internet bid and nobody else was bidding either on the internet or the live in person auction, and equipment facts automatically raised my bid. So the only 2 bids on my item were from myself when i did not bid a second time. Not sure why it did that but i was not to pleased with it also. Cost me more money then it needed to!

Reply's and answers very good and as I needed,all
Questions were answered to the point and very
Freindly
thanks

Won the auction I bid on, just had a little difficulty find it later to pay get checked out.

Bid on several items. Didn't like that the minimum starting bid wasn't clear. Live bidding worked fine.

I had a hard time following along in the catalog. It seemed to keep jumping around and not following item to item.