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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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These jerseys were purchased for senior night to distinguish the seniors from the rest of the team and the team fell in love with them
Fast service, superb product! I've ordered tshirts for reunions, girl trips, etc. SUPER EASY! Love this company!
If you're going to order blanks from them, do it all day. If you're going to order jerseys with any numbering or lettering, DONT DO IT. I ordered 11 jerseys with numbers and lettering. Right out of the bag lettering is falling off. Not worn or washed. I contact epic and their answer is, it happened. Nothing else. They have instructions on how to attach the lettering on the jersey. If I had to do it myself I wouldn't have paid them to do it. Complete trash of customer service.
Worst experience ordering online ever. Biggest cluster f$&k operation since sports authority. Ordered a 5-6 basic order. Took nearly 5 weeks to get, once I did get wasn't even right. Their customer service if you want to call it that is via chat online. Pretty sure it's automated. Save yourself the headache go anywhere else. Will never order from the outfit again. I've been ordering online for nearly 25 years, and this is by far the worst. As I said in the headline if I could've given minus stars I would've but it wasn't an option
The selection is huge, the prices are great and the clothing is of great quality. Just needs to be able to place orders internationally or be able to use Paypal.
Order 27 shirts to have numbers placed on front and back. When I received the items 10 of the shirts had wadded material under the numbering and a couple of the numbers were not stuck to the jersey. Complained to them and they said I needed to Heat press them, but I don't own a heat press and why should I have to fix something that I ordered and paid for.
Reached out to them again and have not heard any response to it.
I love epic sports. They always have excellent prices for quality sportswear. I buy items for my yoga classes. Sizes are great. Fast ship. Will purchase again.
Purchased 2 large items, a Chalk Line Marker and a large steel base cart. The shipping went up to $77.87 when the two items were ordered. Both are very heavy.
Epic sports did not have the Base Cart in stock and refunded the cart charge but still kept $77.87 for shipping. About a $40.00 profit just for saying they do not have an item ordered. Genius way to screw people out of money actually! I would never recommend them!
Leggings run small for their size, but the shorts were a perfect fit. Over all I was not happy with the leggings purchase.
Quick delivery time, even with customized items. Great prices for exact items. Variety of sports equipment to pick from. Nothing is damaged or used.
I have one of these in every color. Great as a summer top and as a winter under layer. Fit is nice not to snug not to loose.
I ordered my sons baseball team uniforms and received their jerseys quickly and in a timely manner however we have not received our pants, socks, or hats and we are now 2 games into our season (been roughly 5 weeks now waiting). They continue to change the arrival date to later the. Expected so who know s when we will get our complete uniforms. So needless to say my team looks like the bad news bears at the moment. Also epic customer service is by far the worst just because you and unable to talk to anyone live about your issues all conversations are over chat and probably with a robot. This is my first time dealing with Epic and will be my last.
Sent me the wrong size hat(6 3/8 TO 6 5/8) Then tried to tell me the size they sent to me "is no such size" Went back on their website and sent them a screenshot to prove to them that they do have that size. Very poor customer service. SHOP AND BUY ELSEWHERE IF YOU CAN
I ordered merchandise from Epic Sports based on their sales Dept. What I received was the wrong size. They stoned walk me as
I looked for customer service. Epic Sports wanted me to pay more shipping charges, while they gave me Bad advice.
Never trust them or buy from Epic Sports.
Find another Company.
John..
We are very happy with all of the equipment we ordered. We will definitely be ordering from here again soon!
As many of us I do a lot of shopping online. This has been the only and first ever worst experience of my life. I ordered some football Girdles and other things. The order never made it to me even though it was placed early February. It is 3/24/2022 and the package was sent back to the sender as it was not delivered to me. It was received on 3/7/2022 and to this date I have not received a refund because they are soooo backed up on their "unidentified" orders. Oh and by the way good luck trying to get a hold of anyone... They keep asking me how my experience was when I didn't even receive anything from them. The only way to get a hold of someone is through Chat and they ignore you. This is my first time writing a negative review on something and I am posting it all over SM.
Stay away from this just buy from Amazon like I did.
Received less than half the shirts I ordered. 3 out of 8 shirts. I contacted them and still haven't heard back. No real solutions. Haven't t been able to get in contact with anyone beside an email stated someone will contact me and it has been 3 days. No live representatives besides the chat in the page and that is no help either. No one answers me! Horrible experience do not recommend!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

