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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I needed some fun socks for our kids' spirit week prizes! These shipped fast, accurate sizing, good quality and prices were great!
Cheap, fast, and an overall fantastic exchange.
They have what you need
Thank you
Exactly what I ordered and received it ahead of schedule
Prices on shipping could be lower
I ordered baseball pants for my son. They fit great and arrived super fast! Price was lower than site I had used previously. Would definitely buy from Epic again.
Great prices, however took 3 weeks to get most items.
Its been 10 days since I made my order and I even paid extra to expedite shipping. My order was supposed to arrive a few days ago and it hasnt even been processed. I tried calling customer service but they were useless in providing me any details on when or if my order was being proceed. I tried emailing them but I have yet to receive a reply back. I will never order from this place again.
Great product, very fast delivery! A+++
No, I have not gotten my order. I have called to try to talk to customer service about my order and have not gotten a response back.
Great service and very economically priced merchandise
Good
Great Prices and great Selection! Order delivered on time. Only issue I have is Epic sports policy of not delivering to Detroit Mailbox.
Love shopping at epic
Great!
Nice website easy return/exchange
Had to call customer service a few times and no one answers. Left the call back option and never got a call back. Luckily someone responded through email and that's how the entire return process was taken care of. Why have phones?
SOME OF MY PANTS HAVE HOLES IN THEM. I NEED TO RETURN THEM AND GET NEW ONES
I have been ordering uniforms for our car dealership and I have to do it online. I have tried, with no success, to call an order in and ask some questions but I can't get anyone on the phone. Once the call is automatically picked up I'm on hold for extremely long times and have not had any luck in getting a live person to speak to. I'm done trying and will order the vest from a different vendor. Also, shipping is too expensive and there are no offers of reduced shipping for larger orders.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

