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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 7,200 branches in cities, airports and neighborhoods near you.
Enterprise Rent-A-Car Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with numerous reviews praising the professionalism, friendliness, and efficiency of the staff across various locations. Customers consistently highlight the smooth rental process and the quality of the vehicles. However, some concerns arise regarding staff training on company policies, leading to occasional issues like unauthorized charges and vehicle maintenance oversights. Overall, while the majority of feedback reflects high satisfaction and a willingness to recommend the service, addressing training and communication gaps could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Other the the people were very hospitable and knowledgeable
Incredible service! Outstanding! They were recommended by an Autobody shop in the area for a rental while my car was fixed. Vehicles are in perfect condition and the employees are all incredible!
We had a great experience, they provided a nice clean vehicle that suited my family's needs I would recommend enterprise, and use them again
Honestly, I don't believe, I've ever had anything less, than a positive experience with Enterprise
Excellent customer service, with competitive rates
Justin Warrington saved the day! He was professional, kind, and actually drove me home after drop off.
Excellent and will refer all family and friends to enterprise for there rental needs. Thank you
Harry makes it a super easy process for rental. Everyone is professional, friendly and helpful.
I was very satisfied with the service the person who to care of us Alonso.
Picking up the rental was very simple. Car was ready (Clean, full tank of gas, quick explanation of car's features). Staff member was very friendly.
Easy process, shuttle from the airport was quick, got our vehicle quickly and were on our way. Return was flawless as well. Thanks!
I have always enjoyed my experience with Enterprise car rental. They have treated me well and even upgraded my auto for free a few times.
They were quickly helping the people and we'll mannar
On the whole, very good experience, but exterior of car was not sufficiently clean (apparently due to snow/ice damage to washing equipment).
Process was fast & efficient. Employees were very professional.
Satisfied. Friendly. Efficient. Car awarded ran well. No issues. No issues with pickup and no issues after dropping car off. Would recommend anyone in need of a rental car to use Enterprise. They will work with you to make sure you are satisfied with your vehicle and they have highly trained staff to make sure you are happy.
My concerns we addressed and truly taken care of to best of the team's ability! They went the extra mile to make my experience great! They were patient and did everything they could on their end to make sure I was satisfied at the beginning of my rental and at the end!
Excellent great customer service 👍🏻 helpful fist work
I didn't get the van I wanted, said they don't have it that day, went back the next day same thing don't have it.
I like Enterprise I guess it depends on the location, Orange City is nice. Thank you
Excellent Customer Service!
They're always helpful no matter what state I'm in.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members