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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 7,200 branches in cities, airports and neighborhoods near you.
Enterprise Rent-A-Car Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with numerous reviews praising the professionalism, friendliness, and efficiency of the staff across various locations. Customers consistently highlight the smooth rental process and the quality of the vehicles. However, some concerns arise regarding staff training on company policies, leading to occasional issues like unauthorized charges and vehicle maintenance oversights. Overall, while the majority of feedback reflects high satisfaction and a willingness to recommend the service, addressing training and communication gaps could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great and reliable customer service. Met all my needs. Got a car right away. Thanks again Enterprise
It was smooth sailing, the car I had was so great on gas.
Outstanding, however very little reward for renting for over 30 years. Agree to use my remarks, What is my reward?
Great customer service from the beginning to the end. The guy made sure that I was satisfied with the car I wanted, and gave me choices to satisfy me needs.
Every time I needed a car the service was fast and convenient, cars were clean
Everything was in order. Had a smooth transaction. The staff members were friendly and helpful. The car was in good condition for my trip.
I love everything the hospitality the service I got a truck like everything
Zero hassle, great car, Enterprise office was close by.
Awesome workers very nice and prompt on everything. Would use this location again.
I've been renting cars for decades, and I keep returning to Enterprise. They have a fleet of new, well-maintained vehicles and a very friendly and knowledgeable staff.
We rented the Jeep Wrangler since we feel more comfortable in that vehicle during the winter weather. Unfortunately after a lite rain the roof leaked covering my wife and I with water.
No problems. That's all I look for in a car rental.
Returned to renting from Enterprise Car Rentals. After having used my Corporate Class Enterprise Account back in
Yrs-2000-2008, We have decided to return after we tried other car rental brands. Enterprise always provides professional and knowledgeable staff. Overall, our recent experience, we were very well cared for and happy with our Hundai SUV, very comfortable seats are super important.
Pleasant experience, the staff was polite and helpful
Very nice place from the phone call to rent to the drop off after Josh was the employee at the location I rented from very professional and helpful will rent from enterprise from now on.
Ivan was very professional and helpful he made the experience easy
Very friendly and helpful staff. Have rented vehicles multiple times. This place by far exceed our expectations. Will definitely be going back in the future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members