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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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My experience with the ETS has been for several years now this is where I buy me tea from. The Earl Grey Cream is my daily staple and the ETS keeps me steeping. Thank you, thank you——
My order arrived so quickly, and the tea tastes amazing! I will definitely order again!
I found English Tea to be easy to navigate and order with quick service and delivery. Good example of Say what you do and Do what you Say! Won't hesitate to buy again.
I LOVE THIS TEA HOT OR ICED... SO ORDERED THE LARGER BAG THE SECOND TIME AROUND! IT'S THE ADDITION OF THE LITTLE WHITE JASMINE FLOWERS THAT MAKE THIS TEA SPECIAL. QUITE OFTEN I PUT THE SPENT TEA LEAVES ON MY POTTED MINIATURE ROSES, OR USE THEM TO DYE PAPERS FOR ART PROJECTS.
Product as described and shipping was fast and well packaged, I loved the wide selection of options and the exceptional prices of the items available, I'll definitely come back to try different flavors of biscuits and explore new teas and other British goodies.
We have mincemeat pie for our holiday celebration, and the English Tea Store provides us with the most delicious mincemeat every year. Packed so well that nothing arrives broken. I am very satisfied with my experience with them!
The tea I ordered in August never came. Turns out you folks sent it to an address I had never heard of. After several back & forths, you offered me 15% off and no shipping fee. Unsatisfied, I agreed and got my tea. I don't plan on shopping here again
My package arrived in just 3 days from when I placed my order - much quicker than I anticipated. The jars look really cute, and I'm excited to use them out for a baby shower this weekend.
It was so easy to shop and purchase on the website. Delievery was a little longer but once rec'd it was perfectly pack with care so nothing was broken.
Every visit to the English Tea Store's website triggers a lot of childhood memories. I have lived in the States for many years and always find something that reminds me of home.
Customer service was great... they replied to my email in a timely fashion & very helpful. These days hard to find great Customer Service. Thank you!
Someone gave me Irish Breakfast tea bags some time ago and I enjoyed them. When attempting to buy some I found only loose tea options and I do like the convenience of using bags. Found English tea Store on line and now am a happy repeat customer for this tea and sampled a few biscuit, cookie and candy options and am most pleased with selection, quality and convenience.
Could not find these mini jams anywhere. Found them here at a reasonable price as favors for a "locally grown" baby shower! Perfect!
Great service getting products not normally found on the shelves in USA. All good. Fast delivery and affordable. All good. Will order more. Thanks. Nomad Mountain Man. Have a cupper.
Ordered the shamrock shortbread cookies. Went on a trip to Ireland and had bought some and we really enjoyed the flavor and taste. When we got back home I went on the website and saw them and I had to order some more boxes.
The Earl Grey! What a perfect blend. The English breakfast is amazing. But the loose leaf white tea was exquisite. I will be ordering again.
They have a lot of tea accessories to choose from, especially from the teapot section, where I shopped. I was looking for a two serving teapot (16oz) and found some in a variety of colors. I got one in red. It was easy checkout and easy tracking from then on out. I got the teapot, in perfect condition, in a little under a week and couldn't be happier. A great two serving pot.
Ordered and it shipped out fairly quickly! My item was securely wrapped. I'm very glad it arrived in a timely manner and safely. :)
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members