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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Missing UK sweets etc? Not anymore! This shop has almost every item I miss from the UK. Excellent customer service, quick shipping and always well packed.
I was looking to be able to have some goodies for the holiday season & this store definitely had everything I required.Shipping was most prompt & everything was delivered safely.I am very happy with my purchase & would order again from this shop.
I didn't receive the registration 15% off code by email by I received receipt instantly after placing an order.
Fry's candy was the best that I have tasted in a very long time.
Their tea is wonderful, both the herbal and black varieties that I purchase. I'm really glad that I found the English Tea Store.
I was looking for loose leaf tea and this website popped up. After picking some Peach tea to try I found an English Christmas pudding. My husband had been watching a show on the traditional Christmas foods and we wanted to find one to try ourselves. Excited to try this.
Shopping with you is an excellent experience. Thank you very much.
Easy to use website with a great variety of English products at a good price and fast shipping!
The items shipped quickly and appear to be in good shape. I cannot review them, however, because they are Christmas crackers to be used only on Christmas.
Great products, fast delivery. Great over all experience.
I had ordered this tea once before and just needed some more. It's a hit at my tea parties. Very easy to find and order. Thanks
Easily found the tea I wanted in the appropriate
Quantity I desired. Website was easy to navigate.
Checkout process straightforward.
It is a pleasure to order from the English Tea Store. I've never been disappointed in selection, service or delivery.
Fast shipping, nothing expired, good experience. We shop here every year for our favorite items that we cannot find locally. As Ex Pats we enjoy having English goodies that remind us of home and make Christmas special.
The tea and cookies were good. One container of cookies had some broken during shipment. The tea was a give to my niece and she loved them.
Ordered 3 jars of jam and one arrived open with jam everywhere
I like a variety of black teas during the day. I would love to see all the breakfast, afternoon and evening teas typically available even if they were out of stock.
Wish I could find afternoon teas even if you were out of stock.
Best price on-line. Can't find product locally. Will make a great Christmas gift.
The shop was easier to navigate this time and I found everything quickly.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear, Dagmar, We apologize for the damage of your products in shipping. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!