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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Order arrived without breakage. Last company I ordered from had to refund. Theirs arrived broken even tho huge red fragile sign on both sides of package.
Price of mincemeat is getting way to high and it's my favorite purchase every Christmas.
ALWAYS HOT OR ICED TEA FROM MY ORDER FOR LAST FEW YEARS...LOVE IT ALWAYS...ALL WAYS TOO. ICED OR HOT...DELICIOUS. FRESH AFTER LONG TIME TOO. WONDERFUL...AND PRICES ARE GREAT.
You have my favorite tea - berry berry. Thank you for carrying it.
Never had any issues with englishteastore in over ten years of being their customer. I do wish they would go back to the plastic bags, because I used to peel the label off the bag to put on my tins, and the paper bags don't really allow that.
Great product and reasonably priced. Bought as a gift. It arrived quickly and just as described.
Got my order tea is good, pot is good 6 cup good for me, lid came broke but usable. I will use them again
On time and well packed. Everything was labeled and made for giving!
Great timing and well packaged except for the chocolates were melted because the ice bag was not big enough for our summer heat. I will try again after it cools down in our area.
Wonderful little teapot. Just what I wanted. Securely packaged and delivered promptly.
I like the choice of the products, the pricing, the website and the fast shipping.
Grew up with a lot of these treats carried at the English Tea Store, not anywhere else in the States. Love that I can grab some pieces of childhood memories, delivery is fast and great.
The quality of the tea is excellent as was the service. I will use English Tea Store again!
Thank you!
I needed little jelly jars to give with Christmas bread I bake for friends. Perfect for what I needed them for.
Quick shipping! Easy site to navigate and quality selection of teas to choose from.
Nothing stuck out as amazing or horrible.
I wish they would stop pestering me about my order being delivered; I'd have contacted them if it wasn't. (I am also unable to skip this review - although I'm not looking hard).
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Anonymous, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!