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English Tea Store

4.6

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English Tea Store Reviews Summary

The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
337
value
103
shipping
106
quality
104
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23,171 reviews

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Ohio
1 review
0 helpful votes
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English Tea
August 29, 2025

The cold pack was not cold. The ice in the package had melted.

Date of experience: August 19, 2025
Texas
1 review
0 helpful votes
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Easy and amazing
August 29, 2025

Will be buying from this company again!
Thats is all, great company.

Date of experience: August 19, 2025
Texas
1 review
0 helpful votes
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Don't order in summer
August 29, 2025

Even with the ice pack my order was completely melted totally ruined

Date of experience: August 19, 2025
California
1 review
0 helpful votes
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So reliable!
August 29, 2025

In the past I've tried to get double strength, 1.75L bottles of squash from other providers. Things have been a bit 'hit and miss'. When I found that British Tea Store stocked the product at a good price I was thrilled. This is my second order and it will be far from my last. You are now my go to place for buying Robinson's squash at a reasonable price quickly shipped.

Date of experience: August 19, 2025
Wisconsin
1 review
0 helpful votes
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First time buyer
August 29, 2025

Had a great experience. Ordering was easy, delivery was on schedule. My daughter loved her gift basket. Will be ordering again!

Date of experience: August 19, 2025
Indiana
1 review
0 helpful votes
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Wonderful teas
August 29, 2025

I always enjoy purchasing teas from the English tea store and discovering that you also carry honey sticks is also wonderful will shop here again soon

Date of experience: August 18, 2025
Ohio
1 review
0 helpful votes
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Wonderful Experience!
August 28, 2025

I love the selection! So many teas, tea accessories, and snacks that I can't buy anywhere else in the U.S. I was very happy that my order arrived in a timely manner and I will be ordering again!

Date of experience: August 18, 2025
District of Columbia
1 review
0 helpful votes
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Hard time with cart
August 27, 2025

The service was great but trying to get more than one item in my cart was a bear. On my phone I kept having to go back to the website and add one item at a time. Each time I had to open the website again.

Date of experience: August 17, 2025
New York
1 review
0 helpful votes
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Welcome Home
August 27, 2025

Excellent experience. Delivered when promised. I wish there had been an option to write a note. I needed to call the recipients and tell them it was me.

Date of experience: August 17, 2025
Oregon
1 review
0 helpful votes
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Delicious Teas
August 25, 2025

I got a few orders from here. And I am satisfied with all of them! Definitely coming back to grab more.

Date of experience: August 15, 2025
Virginia
2 reviews
0 helpful votes
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7/31/2025 Online Purchase
August 25, 2025

Returning customer! English Tea Store has a customer-friendly website, a fine selection of products, and reasonable prices. Shipping was accurate and timely. Will definitely return!

Date of experience: August 15, 2025
Texas
1 review
0 helpful votes
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Very good transaction
August 25, 2025

I thought it was well presented. Very quick delivery. Product is good quality.

Date of experience: August 15, 2025
Illinois
1 review
0 helpful votes
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Delicious lemon curd
August 25, 2025

Nice to find lemon curd in small containers. I love it, but use it infrequently. It doesn't get a chance to spoil in a small container.

Date of experience: August 15, 2025
Illinois
1 review
0 helpful votes
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Wonderful
August 25, 2025

I place my order and it was received timely and the items were just as I expected. I'll definitely order from this vendor again.

Date of experience: August 14, 2025
New York
1 review
0 helpful votes
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I wanted to try the Indian Chai to see if I liked it as much or better than. The Cochin Madmsala chai. Great sale on the sample size so I bought severall. The Cochin Masala chai is still my favorite but I like the Indian chai and will drink that as well no also ordered cream Earl Gray but discovered I prefer the double Earl Gray much better.

Date of experience: August 14, 2025
Michigan
1 review
0 helpful votes
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Great Selection
August 24, 2025

The best selection of organic loose teas I have found. Ordering for years. Never a problem. Will continue to be a customer

Date of experience: August 14, 2025
Ohio
1 review
0 helpful votes
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Delicious
August 24, 2025

Easy I do not have 50 characters to say
This needs to be deleted

Date of experience: August 14, 2025
Florida
1 review
0 helpful votes
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Selection of strong black te
August 24, 2025

Your website is easy to navigate and I like your comments. I rely on finding excellent recommendations for tea and other treats that you offer. I also like the ease in ordering and shipping is always on time.

Date of experience: August 14, 2025
Texas
1 review
0 helpful votes
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Expired food
August 23, 2025

Several of the food items were expired and/or crushed in shipping. This was the second time I've made a large order from your website, but it'll probably be the last. Sending customers expired food is unacceptable.

Date of experience: August 3, 2025
California
1 review
0 helpful votes
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Awesome tea
August 23, 2025

Tea tastes fresh and delicious 😋 It looks like organic leaves and flowers inside.

Date of experience: August 13, 2025

From the business

English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.


englishteastore.com
New Stanton, Pennsylvania, United States