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The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
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Website was well organized and easy to shop. My order arrived promptly!
Items came packed beautifully and ready to give as gifts
The website is easy to use, selection is great and customer service is very polite.
I needed a 1 cup (mug) tea pot to brew my tea in the morning. English Tea Store had the most choices and the best prices. I am very satisfied with my little tea pot.
I had a wonderful variety of teas to choose from on the website and great delivery service. Now I get to enjoy the amazing teas I purchased. NOTHING like authentic British teas!
1. Very expensive
2. You should have alerted the customer to the name of the shipper who contacted me. When I got an email from them it looked like spam, so I trashed it. 3. the decaf English breakfast tea has little to no taste other than bitterness. Absolutely not worth the expense.
My order was shipped out in a timely manner. The packaging was good. Nothing came broken.
The website is easy to navigate and it's easy to find what you're looking for. I ordered English breakfast tea. Sadly, when I opened it, it smelled rancid. We ended up having to throw it out. Tea brews up and tastes exactly the way it smells.
It's really good and I have been enjoying tit. H th ry are decaf so I drink it twice a day with no concerns about consuming caffeine.
Rekha
Shopping was lovely. The shipping box and items were intact. However, they could have been packaged better. They seemed haphazardly placed in the box. So there was more shifting during transit.
The shopping experience itself was good. The issue I had was not with English Tea Store but with USPS. My order sat in Oshkosh, WI for several days and inquiries made to USPS as to why were pointless. With only two tea bags left, a local store finally got more Barry's Gold in stock so I bought a box. You guessed it: the very next day my Tea Store order arrived. Still, I plan to buy more tea from English Tea Store in the future. Prices are good, they carry my favorite tea, and the one local store where I found it in the past is too unreliable with stocking it.
Placed my latest order while having computer problems caused by a FireFox update. Managed to find everything I was looking for: Organic Pearl River Green Tea and Organic Osprey Gunpowder Green Tea. I alternate them for my morning tea. I used to drink estate grown Darjeeling Tea, but switched to Green Tea for health reasons.
Although my name and address was correct on the label, the Package was delivered to the vacant house next-door and left by in the driveway by the garage door on a rainy day. Thankfully, my neighbor saw the package and brought it over to me.
Box was quite wet. Thankfully, tea not affected.
I always buy PG tips when I'm in the UK. And now I can have it anytime as fresh as it tastes in the UK. This is a great service.
Looking for a place to order some delicious English chocolate. Very happy with my order.
Packaging was in nice and neat and came in a tinely manner. Loose tea leaves, smell good and make a good cup of tea. Great gift.
My Digestive Biscuits, and Cream Crackers arrived in good order. Of course I opened the Digestives right away, and they were so good.
This is my first order with this company, and I am not disappointed with my dealings.
I found exactly what I was looking for. A beautiful teapot. I was kept informed about my order status and it arrived securely packaged.
Thank you for having all your products. I am pleased to find the decaf tea that I am unable to purchase in my small community. Very easy to find products, get them ordered and receive them has been a blessing for me.
The tins are very cute. I was recently in England and enjoyed the tea very much so I was looking for something special to do remind me.
Answer: Definitely legit! I have purchased tea, English treats, teapots and teacups, and been very satisfied with all my purchases.
Answer: I bought the ETS brand and was surprised it had a black pepper taste, not sweet and spicy like every other chai I've ever had. I reported this to customer service and got NO REPLY. Very disappointed in their product and customer support.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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