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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Absolutely wonderful, I will be ordering from you again very soon
Easy to find the teas ( and goodies) you are looking for. I have also bought a Brown Betty6 cup teapot and a Cobalt Betty 4 cup teapot and they are all I use now.
Quick and easy to find the teas I enjoy. Best prices,too.
Love the choices! Nice descriptions of items. Everything I received was very nice. I was impressed with everything. Very quick delivery, too.
Fast, professional service, would do business with seller again. Thank you.
I am enjoying my tea. I was so excited when I received it. Shipment packaging was in great shape. I received what I ordered. I will be ordering again real soon!
Overall a positive experience! Products arrived in a timely manner and were well packaged.
I really miss Piccadilly it's a wonderful mustard sauce which complements all cold meats particularly chicken. This was the first and only store that carried this product. It arrived it tact and it is wonderful. A taste of home.
Very slow delivery. I didn't hear for over a week.Then I finally got email that it would arrive by 7 pm that evening, but it was actually another 24 hours after that. All three boxes of tea were beaten up as if someone had played football with them. The tea tasted fine anyway.
Love this tea, tasted it first in Sheffield. Visiting family in England, they said it was the best tea, they were right. Now I am a tea drinker.
The Scottish Breakfast and Bewley's Irish Afternoon teas are a nice departure from the usual black teas.
Order was shipped quickly. Pleased to locate this mustard, which is very hard to find at U.S. stores, I first started to use this product when I lived in England.
My daughter and I love to drink tea from our new orange tea cups!
I have had this chocolate bar before which is what brought me to this site to order it! This candy is delicious, it's hard to describe. However, my husband (who doesn't even like chocolate) was the one requesting it so that should speak for itself! The shipping was quick and packaged very well. The chocolate was surprisingly not melted upon delivery, however I did pick it up at the mailbox the same day it was delivered so if ordering I would just be cautious not to let it sit in the heat for too long! Overall great experience!
It was easy working with the English tea Store; most of all, their products were incredibly fresh, and their prices were competitive
I purchased the Travel Sweets because I Travel next week and have to long layovers.Glad my order arrived by the date promised.
The site makes my shopping easy and the company follows up with an email to make sure.y order was received.
Best described in my title. I am pleased with the products and the delivery was in a timely manner.
Would have preferred to not have my phone displayed on the shipping, but it wouldn't allow me to delete it when I tried to edit.
Wanted to leave a welcome home gift for the buyers of my home, it was fantastic and all the goodies inside will be enjoyed
I really enjoy your products and selection. The black currant teas are very flavorful, and the porridge is my new daily breakfast.
Very nice website. Easy to navigate. Enjoy the products very much.
Love the many varieties of loose leaf black teas. Favorites include Earl Grey Cream and Lady Londonderry.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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Dear Beverly, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process the order and get it shipped out of our facility as promptly as possible and we deeply apologize for this inconvenience and appreciate you bringing this to our attention. We appreciate your feedback very much, as it helps us do better.