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English Tea StoreReviews 6,560

4.6

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English Tea Store Reviews Summary

The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
337
value
103
shipping
106
quality
104
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23,171 reviews

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Idaho
1 review
0 helpful votes
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Everything was beautiful
September 11, 2024

Absolutely wonderful, I will be ordering from you again very soon

Date of experience: September 1, 2024
Alabama
1 review
0 helpful votes
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Good online tea shop
September 11, 2024
Updated review

Easy to find the teas ( and goodies) you are looking for. I have also bought a Brown Betty6 cup teapot and a Cobalt Betty 4 cup teapot and they are all I use now.

Date of experience: September 1, 2024

Quick and easy to find the teas I enjoy
February 13, 2023
Previous review

Quick and easy to find the teas I enjoy. Best prices,too.

Date of experience: January 13, 2023
Minnesota
1 review
0 helpful votes
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Enjoyed my items
September 11, 2024

Love the choices! Nice descriptions of items. Everything I received was very nice. I was impressed with everything. Very quick delivery, too.

Date of experience: September 1, 2024
New York
1 review
0 helpful votes
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Great company
September 11, 2024

Fast, professional service, would do business with seller again. Thank you.

Date of experience: September 1, 2024
Virginia
1 review
0 helpful votes
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Painless Delivery
September 11, 2024

I am enjoying my tea. I was so excited when I received it. Shipment packaging was in great shape. I received what I ordered. I will be ordering again real soon!

Date of experience: August 31, 2024
New York
1 review
0 helpful votes
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Royalty
September 10, 2024

Overall a positive experience! Products arrived in a timely manner and were well packaged.

Date of experience: August 31, 2024
Oregon
1 review
0 helpful votes
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My experience
September 10, 2024

I really miss Piccadilly it's a wonderful mustard sauce which complements all cold meats particularly chicken. This was the first and only store that carried this product. It arrived it tact and it is wonderful. A taste of home.

Date of experience: August 31, 2024
California
1 review
0 helpful votes
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Better late than never
September 10, 2024

Very slow delivery. I didn't hear for over a week.Then I finally got email that it would arrive by 7 pm that evening, but it was actually another 24 hours after that. All three boxes of tea were beaten up as if someone had played football with them. The tea tasted fine anyway.

Date of experience: August 31, 2024
Jacob Y. — English Tea Store Rep
over a year old

Dear Beverly, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process the order and get it shipped out of our facility as promptly as possible and we deeply apologize for this inconvenience and appreciate you bringing this to our attention. We appreciate your feedback very much, as it helps us do better.

California
1 review
0 helpful votes
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Now I'm a believer
September 9, 2024

Love this tea, tasted it first in Sheffield. Visiting family in England, they said it was the best tea, they were right. Now I am a tea drinker.

Date of experience: August 30, 2024
Washington
1 review
0 helpful votes
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Satisying teas
September 9, 2024

The Scottish Breakfast and Bewley's Irish Afternoon teas are a nice departure from the usual black teas.

Date of experience: August 30, 2024
Ohio
1 review
0 helpful votes
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Very prompt shipment of order
September 9, 2024

Order was shipped quickly. Pleased to locate this mustard, which is very hard to find at U.S. stores, I first started to use this product when I lived in England.

Date of experience: August 30, 2024
Georgia
1 review
0 helpful votes
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It is beautiful!
September 9, 2024

My daughter and I love to drink tea from our new orange tea cups!

Date of experience: August 30, 2024
Colorado
1 review
0 helpful votes
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Great candy, great experience
September 9, 2024

I have had this chocolate bar before which is what brought me to this site to order it! This candy is delicious, it's hard to describe. However, my husband (who doesn't even like chocolate) was the one requesting it so that should speak for itself! The shipping was quick and packaged very well. The chocolate was surprisingly not melted upon delivery, however I did pick it up at the mailbox the same day it was delivered so if ordering I would just be cautious not to let it sit in the heat for too long! Overall great experience!

Date of experience: August 29, 2024
Alaska
1 review
0 helpful votes
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I would buy again extremely please.
September 8, 2024

It was easy working with the English tea Store; most of all, their products were incredibly fresh, and their prices were competitive

Date of experience: August 29, 2024
Missouri
1 review
0 helpful votes
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First time, delivery time was good.
September 8, 2024

I purchased the Travel Sweets because I Travel next week and have to long layovers.Glad my order arrived by the date promised.

Date of experience: August 29, 2024
Missouri
1 review
0 helpful votes
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Great service
September 8, 2024

The site makes my shopping easy and the company follows up with an email to make sure.y order was received.

Date of experience: August 29, 2024
California
2 reviews
0 helpful votes
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Good service and quality products.
September 8, 2024
Updated review

Best described in my title. I am pleased with the products and the delivery was in a timely manner.

Date of experience: August 28, 2024

Would have preferred to not have my phone displayed...
August 25, 2024
Previous review

Would have preferred to not have my phone displayed on the shipping, but it wouldn't allow me to delete it when I tried to edit.

Date of experience: August 14, 2024
Oklahoma
2 reviews
0 helpful votes
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Welcome home basket
September 7, 2024

Wanted to leave a welcome home gift for the buyers of my home, it was fantastic and all the goodies inside will be enjoyed

Date of experience: August 28, 2024
New York
1 review
0 helpful votes
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Great products
September 7, 2024
Updated review

I really enjoy your products and selection. The black currant teas are very flavorful, and the porridge is my new daily breakfast.

Date of experience: August 28, 2024

Great products.
January 3, 2023
Previous review

Very nice website. Easy to navigate. Enjoy the products very much.

Date of experience: December 4, 2022
Kentucky
1 review
0 helpful votes
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Best loose leaf
September 7, 2024

Love the many varieties of loose leaf black teas. Favorites include Earl Grey Cream and Lady Londonderry.

Date of experience: August 28, 2024

From the business

English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.


englishteastore.com
New Stanton, Pennsylvania, United States