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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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The Wife said I was getting low in the cupboard so needed to order more!
Easy ordering, arrived earlier than expected, and the teas have a wonderful fresh look, taste & aroma.
Variety of merchandise and hard to find items.Best way to purchase tea!
Why is this same product 10 dollars cheaper on Amazon? Literally the same tea.
Everything was delightful throughout the entire process, being informed, getting my permission to not require a signature, and the unblemished quality of the packaging. I will continue to use this store.
Very happy with whole experience from finding the teas that I wanted to the quick fulfillment of my order.
The website is easy to use and well organized
I always find something new to try and many items have become favorites. All the scones are delicious and easy to make. Such a variety of teas you can sample and find the kinds you love
Great products that I can't buy anywhere else. Great prices and fast shipping!
Price is higher than I am interested in so will be making clotted cream at home.
Very Pleased with order, packaging and delivery. Entire family enjoying the tea and Irish chocolate chip cookies.
I was searching for Vanilla Cream tea that I had sampled at a Mansion cafe. I found the English Tea Store sold it. I ordered it and I receive it quickly.
Most appreciate the large variety of tea biscuits as well as the care with which they are shipped. They were a gift for my mother in law and she was delighted to receive them. Thank you!
My buying experience was great. I bought my wife a set for our 18th wedding anniversary. It came promptly and in good condition. The style matched what I had ordered and she loved it.
I recieved my package sooner than expected and was very happy with how the package was cared for and how my tea was packaged
I was delighted to find Tate & Lyle caster baking sugar; it's hard to come by here in the US, and is always my go-to sugar for baked goods. Thank you for your prompt fulfillment of my order.
No problems with the ordering process, but order took nine days to get here, which seems a bit slow considering we are only 40 miles away!
Dear Tom, We are very sorry for this experience with our company and understand your frustration.If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
I've ordered several different UK items from this website, and was completely satisfied with quality, price, selection and shipping
Fun to see items from the UK and a variety of teas.
Ordering was very easy, prices are more than reasonable, and delivery was fast. My second time ordering from here. I'm very satisfied and will order again.
Checkout was super fast and easy, and I loved the item I received.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Wayne, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!