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The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
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Wonderful selection and a beautiful cherry tea box. Packaging was excellent. Highly recommend this company!
I was out of my favorite mint tea and no one local had it available. Not only did English Tea Store have it in stock, they also had another tea I love that I'd not seen on shelves anywhere. The prices were reasonable and the tea was delivered in a very short time. I'll be ordering from this shoppe again.
No time wasted before we received our order thank you.
I found your site after realizing my previous source no longer sell loose tea. English Tea Store has an extensive selection. I was happy to find many choices that are just tea leave, with no added flavors. I have tried both the Ceylon and Orange Pekoe so far and have two others to try. The quality, packaging and shipping we all first rate. I also ordered a tea strainer which is nice and allows me to more easily brew loose tea during the week instead of just weekends.
Ordering is easy and straightforward. I'm glad I don't have to travel all the way to NY to stock up on this particular brand.
I wanted my favorite teas and found them. Delivery is very quick.
Have recently become very much attached to teas and tea service. I was able to purchase infusers and teas very easily. Delivery was prompt and correct. I will be ordering from here again.
I was disappointed that they no longer carried the item I was looking for. I ended up purchasing a substitute, but have not had the opportunity to use it yet!
This is my favorite tea! I love it hot or iced. Have been drinking it for years
I ordered decaf Irish breakfast tea. The taste of it was so disappointing. I won't drink it. I am a first-time customer. ETS was unwilling to work with me on a return, simply saying they don't accept returns on tea. If I had read the return policy first, I definitely would have saved my money and not taken the risk to buy such expensive tea. As a result, I will never order from ETS again.
Not happy. I am a Brit living in California and was over the moon to find these on line. But so disappointed with them. Maybe because I know what they should be like I feel they are poor. Primarily the pastry. It should be light crispy flakey pastry in layers not a solid heavy wedge with too much fat They are usually larger so the fruit is distributed and movs in the flakey pastry as you bite. All in all you tried but cannot believe these would sell in lancashire where I come from or Yorkshire I just hope Americans who buy these don't think they represent what we are used to or what are mentioned in Coronation Street🤣👍
But we live and learn. I will keep look g for the real thing. Pia
I knew exactly what I wanted, found it on your website, the price was very good. I ordered, got a confirmation immediately and had my mint jelly in hand within days! Excellent service
The tea set arrived timely and without issue. It is a perfect match with my tea pot. I love the quality and color of the Amsterdam design teacups.
I have placed several orders now and I'm pleased with both the teas I got and speed of delivery
I have found the store has the best quality and variety of products for tea lovers!
The tea where delivered and their definitely being enjoyed the surprisingly the pecan pie I ordered is going by faster than any of the others. Probably going to have to order more soon
The Gyokuro from English Tea Store is a standout green tea — vibrant emerald leaves, a gentle ocean‑fresh aroma, and a naturally sweet, umami‑rich flavor with no bitterness. Brewed at a lower temperature, it delivers a silky, jade‑colored cup that's both calming and luxurious. A perfect choice for mindful tea moments.
I absolutely love shopping at this store! They have a wonderful selection of high-quality teas, with both classic English favorites and unique blends you don't easily find elsewhere. The packaging feels elegant, and everything arrives fresh and fragrant. Whether you're a daily tea drinker or looking for a special gift, this shop is a real gem. Highly recommended!
Answer: Definitely legit! I have purchased tea, English treats, teapots and teacups, and been very satisfied with all my purchases.
Answer: I bought the ETS brand and was surprised it had a black pepper taste, not sweet and spicy like every other chai I've ever had. I reported this to customer service and got NO REPLY. Very disappointed in their product and customer support.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.

