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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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They used the USPS,as i had requested, and took my credit card info over the fone One of their competitors wouldn't even answer the phone. NEVER order " on line" Will buy a computer after i buy a Porsche!
Overall good experience. Wish the standard shipping was a little faster (it seems to be more than a week). Other than that I'm satisfied.
Had the tea I was looking for. My order arrived promptly and with no issues.
Had what I needed/wanted. Pretty easy to use. I love English Tea Store teas.
Everything arrived in good shape and in the time promised. I have yet to try all the teas that arrived this past week. Most are teas I have ordered and sampled previously. We enjoy all the repeats, and I have no doubt they will be delicious this time around. I tried the Peach Flavored Black Tea bagged tea today and liked it very much. (We had previously ordered Peach Apricot Black Tea in bags (as well as in loose form), which we liked very much but apparently and disappointingly it is no longer available. We look forward to trying the other "newbie" (at least to us), which is Blue Lady Flavored Black Tea. Maybe tomorrow morning!
It's not the most sophisticated website, but I didn't have trouble ordering.
Arrived in a timely manner, all products well taken care of.
First order excellent, prices are brilliant compared to English stores in TX. Only about a week to arrive, we'll packed and arrived great. 2nd order just placed.
Easy process, lots of great choices as well as samples. I have ordered several times for my person use and as gifts.
Quick and easy. Good selection and our favorite tea by far!
I have been purchasing from the English Tea Store for several years. My customer experience continues to be consistent. I appreciate that I can track the package once shipped. Items are carefully wrapped to ensure safe arrival.
Deliver what you ordered in good shape in reasonable time frame
I have described as much as I can.
I'm sorry you wan mower- it's a teapot!
This tea is great for adding to my flavored teas to make them last longer. I love this shop, but prices are too high now.
Ordered a few teas and seasonings. Only tried one of the products so far but I enjoyed it.
Easy to order; shipment was on time. Product was packaged well.
I enjoyed going through all the offerings and found what I was looking for
I have yet to get tea or anything for that matter, where the company emails me back asking if I've received the order. The ad was via Facebook I believe. Led me right to the product. I clicked. Came fairly quickly. I'll order again. Just not the sample I got.
Very soothing taste. Wonderful for sitting and chilling out any time. Thank you for excellent service and I appreciate your promptness in sending it to me.
Be careful and check your order when it arrives. I had a broken teapot lid. They are replacing it with a new teapot.
Always a good experience with English Tea Store. No problems, I would order again.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the awesome review, Judy! We work hard to meet expectations and we’re happy to hear we hit the mark for you.