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English Tea Store

4.6

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English Tea Store Reviews Summary

The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
337
value
103
shipping
106
quality
104
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23,171 reviews

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Indiana
2 reviews
0 helpful votes
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Awesome
July 30, 2024

I looked everywhere for a British Tea Cozy and couldn't find a good one until I discovered the English Tea Store. Found the perfect Tea Cozy at a great price. Thank you.

Date of experience: July 20, 2024
California
1 review
3 helpful votes
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Afternoon coffee or tea time
July 30, 2024
Updated review

What you see is what you get. Tastes delicious and live using it in recipes calling for curd.

Date of experience: July 19, 2024

Too many hands
April 8, 2023
Previous review

The issue I had was that it came a week later after it should have been delivered. The first delivery company handed off to another another deliver or partner and then it was handed off again for local postal to deliver. Tracking number was changed and not shared until I started tracking the pack down. Also said delivery attempted but no access. Access to what? The recipient didn't live in a gated community, and local post office said no package given to them. FIVE days later, I'm told I need to schedule a redelivery date...there wasn't a first one. Super frustrating to have a surprise gift for my 90 year old father be so late!

Date of experience: March 8, 2023
Virginia
1 review
0 helpful votes
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?
July 30, 2024
Updated review

Good. Requiring fifty words is a little demanding and off putting.

Date of experience: July 19, 2024

Generally, I'm pleased
January 2, 2024
Previous review

Generally, I'm pleased. But: I could not search a list of solely green tea, much loose green tea. The 10% off has strings attached, and is thus a little misleading.

Date of experience: December 26, 2023
Argentina
1 review
0 helpful votes
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My cup of tea
July 29, 2024
Updated review

Thank you very much! Here, in Argentina it is really difficult to find English tea!
Thanks to ETS i' m able to enjoy an english cuppa here!

Date of experience: July 19, 2024

Perfect
April 15, 2024
Previous review

Thank you
It s a pleasure to have the possibility of drink a good cup of tea

Date of experience: April 5, 2024
Tennessee
1 review
0 helpful votes
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Easy
July 29, 2024

I had a wonderful experience when talking with Customer Service. My order was handled correctly.

Date of experience: July 19, 2024
Utah
3 reviews
0 helpful votes
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English Tea Store
July 29, 2024

Love the variety of products. These are lovely products to get and enjoy without going their.

Date of experience: July 19, 2024
Hawaii
2 reviews
0 helpful votes
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Overall a good experience
July 29, 2024

Trying to use the coupon was not smooth. Once that got worked out, the remaining ordering and shipping process was smooth. The teas are good. Better tasting and quality than other recent tea explorations. I just can't seem to find tea with strong tones like I prefer. The bagged tea I used to get when I was strictly tea for many years in the early 2000's seemed to make stronger brews. Maybe it's my taste buds. I haven't tried the gunpowder green yet. I would probably order from them again.

Date of experience: July 19, 2024
Minnesota
2 reviews
0 helpful votes
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Nothing in particular to say, that hasn't already been mentioned.

Date of experience: July 18, 2024
Georgia
1 review
0 helpful votes
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Great!
July 28, 2024

Easy to navigate. Great tea. I liked it. Will purchase again.

Date of experience: July 18, 2024
Oregon
1 review
0 helpful votes
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Reasonable prices and shipping but why was I charged $2 tax? I

Date of experience: July 18, 2024
California
1 review
0 helpful votes
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Pleased with my experience
July 27, 2024

Quick shipping, order came packed well, very happy with purchase.

Date of experience: July 17, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent Service
July 27, 2024

Very good service, I really enjoyed my Lancaster Eccles Cakes, they were delicious. I plan on ordering some more on Friday.

Date of experience: July 17, 2024
Ohio
1 review
0 helpful votes
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It was very good as everything was in great shape and it was shipped fairly quickly.

Date of experience: July 17, 2024
Pennsylvania
1 review
2 helpful votes
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Great Customer Service
July 26, 2024
Updated review

One of the teas that I ordered was out of stock. I was contacted, chose a substitution, and was sent the order. The communication was prompt and the service was great.

Date of experience: July 16, 2024

I will be buying again.
May 2, 2024
Previous review

This only complaint I have is that the 15% discount it offered didn't apply to my order for some reason.

Date of experience: April 21, 2024
Georgia
1 review
0 helpful votes
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Red Currant Jam
July 26, 2024

Great timing & a delicious product!
Thanks again! Love the jam!

Date of experience: July 16, 2024
Virginia
1 review
0 helpful votes
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Love this site
July 26, 2024

This site is awesome! One of my favorite stores around! He tea is yummy and I will order from this stor again

Date of experience: July 16, 2024
Louisiana
1 review
0 helpful votes
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It was easy to find what I needed on the website and easy to go down the rabbit hole with the wide selection of teas, biscuits, honey, and other pantry items. I'll definitely buy from them again. Shipping was fast and they even put a cold pack in the box to keep the chocolate wafers from completely melting.

Date of experience: July 15, 2024
Texas
1 review
0 helpful votes
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Where I live, supermarket tea is fairly limited in choices; I have to drive about 2 hours and endure horrendous traffic to shop for anything special. The English Tea store not only has a wonderful variety of teas, it has them in a variety of quantities and forms. It was easy to place an order, and the order arrived swiftly!

Date of experience: July 15, 2024
Pennsylvania
1 review
0 helpful votes
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Love my little tea pot!
July 25, 2024

Your website is fun to shop and quite efficient. I will definitely be back.

Date of experience: July 15, 2024
Pennsylvania
1 review
0 helpful votes
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Great prices and quick shipping
July 25, 2024

Found this store while looking for mini jams for baby shower gifts. Have a great variety to pick from and everything shipped out quick and was very well packaged.

Date of experience: July 15, 2024

From the business

English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.


englishteastore.com
New Stanton, Pennsylvania, United States