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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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I looked everywhere for a British Tea Cozy and couldn't find a good one until I discovered the English Tea Store. Found the perfect Tea Cozy at a great price. Thank you.
What you see is what you get. Tastes delicious and live using it in recipes calling for curd.
The issue I had was that it came a week later after it should have been delivered. The first delivery company handed off to another another deliver or partner and then it was handed off again for local postal to deliver. Tracking number was changed and not shared until I started tracking the pack down. Also said delivery attempted but no access. Access to what? The recipient didn't live in a gated community, and local post office said no package given to them. FIVE days later, I'm told I need to schedule a redelivery date...there wasn't a first one. Super frustrating to have a surprise gift for my 90 year old father be so late!
Good. Requiring fifty words is a little demanding and off putting.
Generally, I'm pleased. But: I could not search a list of solely green tea, much loose green tea. The 10% off has strings attached, and is thus a little misleading.
Thank you very much! Here, in Argentina it is really difficult to find English tea!
Thanks to ETS i' m able to enjoy an english cuppa here!
Thank you
It s a pleasure to have the possibility of drink a good cup of tea
I had a wonderful experience when talking with Customer Service. My order was handled correctly.
Love the variety of products. These are lovely products to get and enjoy without going their.
Trying to use the coupon was not smooth. Once that got worked out, the remaining ordering and shipping process was smooth. The teas are good. Better tasting and quality than other recent tea explorations. I just can't seem to find tea with strong tones like I prefer. The bagged tea I used to get when I was strictly tea for many years in the early 2000's seemed to make stronger brews. Maybe it's my taste buds. I haven't tried the gunpowder green yet. I would probably order from them again.
Nothing in particular to say, that hasn't already been mentioned.
Reasonable prices and shipping but why was I charged $2 tax? I
Quick shipping, order came packed well, very happy with purchase.
Very good service, I really enjoyed my Lancaster Eccles Cakes, they were delicious. I plan on ordering some more on Friday.
It was very good as everything was in great shape and it was shipped fairly quickly.
One of the teas that I ordered was out of stock. I was contacted, chose a substitution, and was sent the order. The communication was prompt and the service was great.
This only complaint I have is that the 15% discount it offered didn't apply to my order for some reason.
Great timing & a delicious product!
Thanks again! Love the jam!
This site is awesome! One of my favorite stores around! He tea is yummy and I will order from this stor again
It was easy to find what I needed on the website and easy to go down the rabbit hole with the wide selection of teas, biscuits, honey, and other pantry items. I'll definitely buy from them again. Shipping was fast and they even put a cold pack in the box to keep the chocolate wafers from completely melting.
Where I live, supermarket tea is fairly limited in choices; I have to drive about 2 hours and endure horrendous traffic to shop for anything special. The English Tea store not only has a wonderful variety of teas, it has them in a variety of quantities and forms. It was easy to place an order, and the order arrived swiftly!
Your website is fun to shop and quite efficient. I will definitely be back.
Found this store while looking for mini jams for baby shower gifts. Have a great variety to pick from and everything shipped out quick and was very well packaged.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members