Endurance Warranty

Izzy was very professional, knowledgeable, caring and very respectful to my concerns and resolved them fully! Thank you and much appreciated Izzy!

I will never ever in my life use endurance again. The customer service is horrible. The warranty department is full of big lies. I got a warranty through you guys. You told me I can go anywhere with it. I've been to five dealerships no one except it so I canceled my warranty then you guys didn't wanna give me a refund talking about my mileage that don't have anything to do with it. I'm definitely reporting you guys to the Better Business Bureau. Horrible horrible horrible if you guys could choose any other warranty company go with them and do not use Endurance.

Izzy helped lower my monthly payment and get be a better deal. He was kind and straightforward. He provided a scope of coverage and walked me through it.

The agent I spoke with was very polite and met all my concerns. Answer all my concerns.
Thanks for helping me with my questions

Lewis was professional, knowledgeable and kind. I appreciate his research and helpful manner. Thank you, Lewis for your time and helping me to navigate the system.

This morning I called and was connected to Max as I was planning to cancel my policy. He was very calm and understanding, despite the fact that I was about to cancel my policy. However, he decided to advise me to check with my dealer to see if they accepted the new insurance before canceling. I did, and discovered that my dealer did not have a good relationship with the other insurance company. I am so happy that he saved me from future problems. Good customer service Max!

Awful roadside assistance. When obtained, assistance never showed up. I was fortunate enough to have obtained assistance from a wonderful traffic officer and ODOT services.

2008 Pontiac Grand Prix
Here I will supply to the viewers a list & Prices!
1. Tow……………………………………$350
60 miles tow charge
2. Check out Fee……………………….$75
3. Remove & replace rack n pinion….$575
4. Replace oil sending unit……………$100
5. Replace Sway bar end links……….$100
6. Replace battery…………………….$75
7. Replace Alternator………………….$150
Parts costs
1. Rack n pinion & fluid……………….$370
2. Oil sending unit & end links……….$80
3. Battery & Alternator……………….$490
Parts & replacement costs paid for
Battery………………………………….$100
Alternator………………………………$246.26
Total parts & services paid for
$346.26
Total I am responsible for is $1,582.04
My monthly payment is $174.00. So far I have paid 4 months of payments $696.00. I was very disappointed in what was paid for, especially after I had first called to ask if a rack n pinion was covered? The reply was that rack n pinions are covered. Well hearing that I was kinda relieved but then the mechanic informed me that Endurance only paid for the battery and part of the replacement of an alternator. Now this worries me cause what if the engine needs replaced and my bill is for example $5,685.00 and then is Endurance gonna just pay for a third or half of that instead of what they say on their advertisement. My car was bought used with over 200,000 miles is the reason I purchased this in the first place. I'm not one who goes off first opinions etc., but I shall see as my car creeps toward that 300,000.

I want to say I was so impressed with Elizabeth giving me a call back regarding my issue and concern; I really appreciate her for that.

I was able to get one problem resolved but for second problem we were unable to get contract information on track. Still need to get contract documents for second car.

I didn't hear about the 1000 miles until I went to get my vehicle fix. Which was not valid because I haven't drove 1000 miles. I understand the rules just don't remember that in the pitch I received. End up paying for my repair which I got Endurance for!

I think that she should be rewarded for her kindness and be ahead customer rep because she knows how to handle a customer and get them what she needs or they need she's very smart and sweet hearted person doesn't try to take from people when you're down to listen to my issues and figure it out the issue and help me thank you so much God bless you.

She Proved the value for the summer at least. The summer is hard on cars ac units and the car is older so I stayed under contract for at least the summer..

I would not recommend this Warranty service. I have covered full and majority of out of pocket cost on each of my claims. Worst decision I've made.

Filed 1 claim denied over phone in 10 seconds no answers! Waste of $$ and time get dealer warranty! Bad customer service everything is miss leading from the start of the purchase! Wish wasn't just a person but a company to try to shut them down! And they can't say I'm bias I went where they sent me!

I called today to update my automatic payment information and was helped quickly and efficiently by Paul. I was pleased with how quickly the payment changes were made

I fell the salesman misrepresented the price over the phone when I purchased the warranty. Once I received the paperwork and realized the problem, I immediately called and canceled the transaction. The I spoke with then was very polite and professional and handle the cancellation well.

Representative was polite, professional and resolved my payment issue. She also dated my auto payment info in the same conversation!

Had temporary financial issue,called and spoke with Shane and greatly appreciated their understanding for a payment extension.
Thank you!