Exclusive Nail CoutureReviews 173

I ordered 123 go and happy GEL after watching you on Suzie's nail career education. I am so happy I did! It was the fastest I have ever done my nails. Thank you!

This, company is not a rip off due to COVID-19, shipping takes longer I have experienced this placing an order for fabric remember people quit there's jobs and got on unemployment expect shipping delays also. Postal workers have also quit so we will see how shipping will pick up as for know it could be slow, over all I love these products and I getting ready to place an order ill never go back to the nail shop smh. I love the marble look that's what I am going to try I need easy soak off formula's DND gel polish is very hard to remove.

I love this nails it is very strong and easy to make and the results it's wonderful I recommend this nails

I've ordered numerous times from the site and have had a great experience each and every time. I expected delays at the height of Covid with shipments taking longer. The products have all been excellent quality, never have I not received something I ordered, shipping has typically been great. I haven't had to deal with customer service once since I have yet to experience any problems with products or orders.

There product are un safe i am not sensitive to most products but i droped the brush of one of the gel polish i ordered from him on my pants i have extreme burns on my legs from it now. Used the foil gel on 1 client and she got burns around her finger from it just being on her nails. I am a professional nail technician and will never support this company again

Love everything about their products. Super affordable! The 123go nails are top notch and take no time what so ever to apply. They last until I remove them. Enail Couture is my go to website when I'm in need of nail products! They have stepped up on their shipping. I ordered from them again on Friday and had my tracking number in my email the same day! Love them so much!

DO NOT ORDER FROM HERE! My order was shipped out on December 8th and to this date I don't where my package is. I have sent them emails in regards to my order and instead of apologizing they are blaming me for choosing the wrong carrier! I am sorry but i f***ing PAID to have my items delivered, and its still not here. The cheapest delivery option is canada post which is what i chose and I don't see the carrier being the problem its them. They have the worst customer service, NEVER AGAIN!

I'm about to contact the Arizona police dept about them as well. I was stupid enough to order from them after seeing all his videos. There was complaints about the shipping but I thought I'd risk it. While I was looking I got a text from one of their employees sending me am incentive discount. It didn't occur to me to figure out how they got my number. So I went and made the order and the website is glitched to the point where it duplicated certain items and couldn't fix it even after emailing the "CS" dept immediately. So I was charged for duplicate orders I didn't need. I turns out that the day after I made the order I got an email stating I couldn't cancel or do returns. Then the next day I noticed my bank account someone had used my card (as in actually entered the numbers) for some crap new age rocks and bed bath and beyond. Of course the bank was able to track the order and guess where it came from ARIZONA! So this idiot has hired some 'chachas to steal credit cards from unwitting customers, don't even send out products, don't provide you with a tracking number. Obviously this needs to be addressed with the law in Tucson Arizona, since they obviously believe they can go around stealing card numbers to purchase themselves crap while refusing to send you any items.

I love this nail company more than any other! Their products are salon quality and absolutely amazing. Stop leaving awful reviews for the shipping times. It's a pandemic and that is expected. Review the products you received and tell people to check how long shipping normally takes. That is what I did and had no issues. Anyone who is big into nail art does not care that it takes 1-2 months to receive, they are willing to wait the extra time for excellent products.

After waiting over 2 months for my items to arrive, the gem nippers I ordered came dirty and with fuzz on the nipper part. So disappointed.

I made an order on September 26th and received my order on November 7th, making it almost exactly 30 business days as stated in the order disclaimer. I didn't have a problem waiting, but after seeing so many concerning reviews and 3+ month waiting times I felt anxious and sent a formal statement that if I did not receive my order by 30 business days I would be taking action ( filing a chargeback, complaining to the FTC and BBB). The fact that I felt the need to do this does not reflect well on their business, even considering COVID restrictions. However, by getting my items when promised it may show that they are either finally catching up on orders or taking these complaints seriously. Clearly it has impacted their business reputation and gaining people's trust back will be hard to do. To be fair my order was correct, and I did acknowledge the 30 business day window while ordering. I took away one star for their poor handling of order fulfillment and overall unreasonably long wait times. I will probably avoid ordering from here until they have completely gotten themselves together and can ship items within a reasonable time frame.