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The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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Very happy lovely flowers great delivery service arrived on day as described thankyou ricky for delivery
I have used eflorist for just over a year but only registered this order. I have to say every single bouquet I have purchased has lasted the recipient weeks and stay fresh as the day they arrived. I wouldn't use anyone else, give eflorist a try you won't be disappointed
Beautiful flowers delivered as a thank you/Christmas gift great choice of flowers easy to order and delivered as agreed. My colleague absolutely loved the surprise thank you
I had a problem with a duplicate order and the matter was dealt with quickyly and efficiently. I am pleased with the service.
Easy to order sent 4 arrangements to family and friends in less than 10 minutes, plenty of choice and not too expensive
Prompt delivery, lovely flowers, well satisfied, I will be a future customer, thanks eFLorist my wife was really pleased I'm getting loads of browney p0ints
Purchased these flowers for my nan for her birthday. They are not being delivered until next week ( I opted for the florist delivery), I have ordered before and my Nan was very happy with them.
I have used eFlorist a number of times now and my recipients have been delighted.
Each delivery has been on time and the goods perfect.
I ordered in Oct for Birthday in Dec. Yesterday was told out for delivery still not arrived. I am so very disappointed
Never received flowers ourselves (as we live in Spain), but everybody that's received them from us have said they were amazing, stay fresh for such a long time too, so enjoyed for longer. Superb, first rate! Always delivered on time too. Such easy ordering too.
Chocolates are a little extra bonus, win win!
The best online flowers I have sent in a long time! Next day delivery and my mum had them at 8.30am.
Couldn't be happier with price, the service and the flowers! Thankyou
Ordered to cheer up a special person going through a difficult time and to also show my appreciation - super quick delivery and the bouquet was truly beautiful (exactly like the photo). It really did put a smile back on her face so thank you for your help!
SUsed them a few times now, and never been disappointed! Beautiful bouquet selection, prices are competitive and choosing the delivery date is really easy!
I ordered a bouquet of flowers for my wife last year after seeing an online advertisement which looked good. In the event, the bouquet looked even better than the illustration and was delivered promptly - exactly when promised. I was particularly impressed after a few days when all of the blooms were showing at their best and when they lasted more than a week.
Since then, I have re-ordered for Valentine's Day, Wedding Anniversary, Birthday, Christmas, and, a couple of times, just because...
As ex-pats in NZ we send flowers to our UK Mum's quite a bit. EFlorist is the best option we've found for ordering online with a UK business for UK delivery. The flowers are the freshest and always in bud so they last a long time. And there are some great seasonal offers. Definitely recommended.
I have used eFlorist a number of times for different occasions. They provide unquestionable service with quality products that look beautiful, and that last. EFlorist always deliver on time and the and with care. EFlorist are my go to people for every occasion.
I sent a bouquet to my Auntie for her birthday. She phoned me to say how lovely they were and she was over the moon with them.
I am always a bit dubious sending flowers this way but Eflorist came up trumps. Will definitely use again and recommend them
To say I'm disappointed would be an understatement. I ordered what I thought would be a lovely full bunch of flowers for my mums birthday and there's barely a handful picked to make up this bouquet. Not to mention I ordered the medium size. The picture itself is very misleading and I feel as though I was really let down with what was received. I wouldn't say I got my money's worth at all. They were supposed to be a beautiful surprise and I feel the present was ruined by the lack of flowers and the arrangement itself.
Superb selection great service great prices, good communication.
Lovely product to recieve, first port of call for flowers
Answer: Easy but no sympathy or results. They are in self denial as to the quality of flowers they are sending out. Avoid, there are much better service providers out there. I wonder how many people are too embarrassed to let their sender know how bad they are.
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