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The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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The delivery was quick but when I received them some of the flowers were already wilted. These flowers are for my boyfriends mother for tomorrow so I might have to buy more flowers to replace the wilted ones.
The cost-service-balance is just perfect. The punctual as well as carefully delivery leaves no wishes open.
Yet again another order of super flowers for my Queen B. This has got to be my 30th order and eFlorist has never failed me, they always deliver beautiful flowers and on time.
I don't care if you can get cheaper flowers as eFlorist has never let me down. So why would I change to another florist to be let down? As the saying goes "If it's not broken etc"
Flowers on site all looked beautiful
Delivery times very quick
Awaiting message as to how actual product looked … but they were delivered in time slot given
I always buys my flowers from here. Always perfect and fresh. The free chocolates is always a bonus too.
EFlorist always deliver on their promise and the flowers are always good quality. I always use them.
Very high quality, worth the money and very happy with them. The only slight negative and this is me being very picky they took a while to arrive, again this is more my expectation than the companies failings for a same day delivery
So far so good but not being delivered until end of the week but a good price and easy to order. Good
Excellent service, plenty of information about the progress of the birthday present I sent to my sister and it arrived in good condition on the day I requested
I ordered a birthday hamper to be delivered yesterday on the 17th of December for my wife's birthday. It did not arrive, and I've still been charged £66 for the privilege of receiving absolutely nothing! What's going on? Terrible service and I'd never recommend or use you again.
Ordered flowers on Wednesday still not delivered by the weekend very disappointed even more disappointed that there has been no contact from the florist or the delivery company to myself 0 stars never again
Good and quick service at a reasonable price. I love the way they are dealing.
Good customer service.
This a great service im living in ireland and within 24 hours my flowers are delivered i will be recamending your flower shop to every one i mo thanking you Francis Hoare.
Very easy site to order from all the pictures were very clear but will wait for the verdict when they have been received, but honestly I don't imagine any problems
Great service to cheer somebody, litlle choc gift sets it off!
Will definately use this service again.
I was very pleased to order off Eflorist, they had so many Ideas to choose from and reasonably priced. The site was so easy to order from. Will use them again.
As I live in South Africa, and my beloved stepmama is a retirement home, Quay Court Kingsbridge, I am so grateful to be able to rely on your deliveries and the progress of my order. Many thanks and have a blessed Christmas and profitable New year.
Regards
Jeanne Jackson.
Good selection, not too expensive, very easy to order, delivered a few hours after ordered and they communicated throughout via text to keep me in the loop. Couldn't really ask for anything more!
I wanted to arrange a little something to cheer up a friend after losing her dad, eflorist provided a wide range of choice of beautiful flowers, excellent value and were delivered within 5 hours of ordering. Excellent all round
Answer: Easy but no sympathy or results. They are in self denial as to the quality of flowers they are sending out. Avoid, there are much better service providers out there. I wonder how many people are too embarrassed to let their sender know how bad they are.
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