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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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Lovely flowers and always will buy from the on line shop easy to do and always get updates when delivered
Beautiful flowers delivered to my girlfriend. The flowers arrived on time and they even came with a box of Chocolates which were free of charge.
The flowers were beautiful my sister was very happy with them said they're so fresh but vase was broken
Order Flowers for my mum birthday arrived on time lovely flowers my mum is happy with them great service
I ordered flowers for my God Daughters 18th birthday in England from Australia, and they arrived on time and I was constantly given updates via email when they were on their way and then when they had been delivered. I would highly recommend using eFlorist UK and I will be using them again in the future. The flowers were amazing.
Thought I'd get my mum some fancy flowers for her birthday. £25 later, flowers arrived. Smallest bouquet ever! Most of the bouquet is leaves, and the roses are wilted. Could've got a bigger one in Tesco for £5. Absolutely ridiculous and not worth it.
We ordered flowers on a bank holiday for next day service, they were delivered the following morning and were beautiful.
I have used eflorist several times for birthdays,thinking of you and get well and each time the recipient has been thrilled with the beautiful flowers
Ordered yesterday for next day delivery. I was kept informed and I will be buying form them again. Excellent service
Received the flowers the next day. They were beautiful. Will definitely use again and recommend to friends
This was my first use of this site. A sudden bereavement meant the need for flowers to be sent long distance. This site was clear concise and fast.
The offers and photos are beautifully pictured.
I have a new girlfriend who will be delighted with my next order from this site.
It was a customer friendly experience. Prompt delivery and prompt response. Good Value for money for the occasion
I am utterly disgusted with the flowers that were sent. I ordered a medium bouquet and a tiny posy was delivered nothing like what I ordered + no chocolates with the order. Plus my message was not included so the recipient had no idea who sent them. I shan't be using this service again.
I ordered the florist choice bouquet for my sister who lives in the USA, I live in the UK, and I had managed to miss the last posting date (due to COVID isolation). The flowers arrived on time and according to my sister they were really lovely, and she sent me a photo to prove it. Thank You for saving Christmas for me...
I have been using e florist for some time now The flowers are always perfect and delivered on time by courteous people
The flowers last a long time and are great value for money
Flowers arrived and they look gorgeous however I paid around £5 more to have a "medium" size bouquet and it's tiny! Bit disappointed in the size when it cost me £25 plus delivery…however they were delivered on the correct day which I am pleased with
A stunning display of flowers delivered really quickly. Great service. Still going strong after two weeks.
The website is easy to navigate and use with lots of choice. My order arrived on time and in good condition. I was really happy with the service I received.
Living abroad it's sometimes difficult and expensive to send a present. Sending flowers in a beautiful box is just wonderful. My mother just loved her Christmas blooms. And they lasted longer than a week. Thank you.
Bought Christmas flowers for my Mum, she said they were beautiful and have lasted really well. Also that they came well packaged. Thanks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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