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The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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It was so easy to navigate site and order, My friend was so pleased with the flowers she received the next day.
Placed an order late yesterday evening for delivery today. You were very communicative about delivery times and put a smile on her face. Thank you
I was very happy with the timely delivery and the way the flowers had been packaged. The flowers seen good quality, not sure how long they will last as just opened them. The only dissapointment was the size of the bunch, for a large bunch I would of expected more!
My aunt loved these flowers, the mixture of tupes and colours were beautiful. They were very well presented and crafted. I would definitely recommend
Easy to use website and flowers are absolutely gorgeous. Great touch with free chocolates and speedy delivery. Will definitely use again and highly recommend
Excellent service provided. Price of flowers was amazing compared to other sites and image of product was also satisfactory to make a decisive choice for order.
Thank you very much. You do a very good wonderful job. All the flowers are fantastic and all the bouquets on time... Thank you very much
Thank you lunch time delivery to cheer my friend after an operation on Monday arrived home Tuesday morning she was delighted with flowers and chocolates
Thank you
My friend loved these flowers they were fresh and they were packed really well and the free choclates were a bonus
The bunch of flowers delivered today was a much lower quality of flower than I expected. The packaging was not good at all, and it wasn't very pleasant for me. The card has no any title, and my name as the sender was not mentioned at all
Very disappointing experience and not value for money
So this was the first time I ever ordered from this company.
Everything was perfect, the next day delivery, the flowers, the price was unbeatable.
I will definitely use them again for all my flower deliveries.
Plus for the price I even got chocolates thrown in and it was so much cheaper I found than other flower delivery agencies.
Prompt service and good communiaction and delivery on time. However the flowers were disappointing the bunch didnt match the picture I ordered online. Also some flowers were broken and the bunch was sparse.
Order No. WA*******
Birthday gift for my wife's 40th. Disappointed a lot.
Come not watered. One rose out of 8 broken, one freesia out of 3 broken as well. Looks like cheap version even so ordered large bouquet. Glad I didn't ordered medium. Most likely I will never use it again.
It was such an easy process to organise a flower delivery for my Mum's Birthday. They arrived very shortly after I had placed the order and my Mum was absolutely thrilled. The flowers are beautiful and the wee teddy we added into the order is so cute. Thank you so much for making my Mum's day x
Really impressed with the quality of flowers. Comes with clear instructions on how to trim and maintain flowers. Can't wait for them to fully bloom. The entire process of ordering was simple.
I can't really review the flowers because the delivery guy didn't make sure it went to the right person. My recipient didn't receive flowers
No problems at all, delivery of beautiful flowers on time. Will definitely recommend and use again.
Lively selection of flowers, at a very competitive price. This with the added bonus of chocolates with is a nice gesture.
Having ordered before the quality and time they last makes buying at e-florist worth it
Smooth, easy process - very pleased with the service.
There were no hiccups and the flowers arrived on time.
Really disappointed with service as at 19.20pm flowers haven't been delivered.
I sent them to my son and partner for the funeral of their baby and I feel really let down by this service.
Answer: Easy but no sympathy or results. They are in self denial as to the quality of flowers they are sending out. Avoid, there are much better service providers out there. I wonder how many people are too embarrassed to let their sender know how bad they are.
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