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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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All so easy to order, website so easy to use could not have asked for a better experience, such a great company
Fantastic fresh flowers and quick delivery. Well presented and well packaged
Will defiantly be ordering again!
Thank you for the beautiful flowers you so quickly and secure delivered to my daughter for her birthday. A fathers happiness when we live countries apart.
Just received my order and lucky enough I opened the box to check on the roses and they are dead! They have clearly been made up early and just left without proper care for the roses I paid over £70 for these roses and they aren't even worth £20 absolutely shocking better off going to Asda!
What a load of rubbish, or these to be delivered Sunday 13th as we are both working. These arrived and I can say I won't be ordering again. Paid£27 for these SHOCKING
Delivery was on point. 50 roses came in bud so we have to wait for them to bloom but overall im happy with the service. Thanks.
I was sceptical at first reading some of the reviews, regarding delivery times. However, they came when they said they would and I'm really pleased with them, third time I've ordered with Eflorist now. Happy customer, happy wife
Received a bunch of roses. No ring at the door. Found outside in the pouring rain inside a soaked box. The roses looked the worse for it! Don't know how long they had been left! No card or label! So, no message to my wife for Valentines!
Beautiful flowers, good prices. They are professionally decorated with care and love. Wish you all the best.
I ordered some flowers to cheer my mum up as she had a bad week. I was kept up to date on delivery. When the flowers arrived they were securely packaged. They are stunning and the little box of chocolates went down a treat too. Highly recommended and will be ordering again in the future
Easy ordering, competitive prices with same day delivery. The flowers were beautiful and fresh, delivered in plenty of time would recommend.
Expertly selected roses and professional service. I was very impressed by the ease and process of order
Amazing service I order flowers to my girlfriend and she was so happy! I will for sure use this website again to order flowers
I ordered from Australia and had a few questions about availability of what I saw on the website and used the messaging platform and got friendly and prompt replies which answered my questions. Unlike other sites, what was shown was available. Ordering was quick and easy, with instant follow up confirmation and details of the delivery process. The prices are half that (or less) of other online offers that I checked out. So I'm a very happy customer and will definitely recommend and use eFlorist UK again. This beautiful arrangement cost me 24.99 Another florist quoted me GBP 40!
Jennifer.
Delivery time was fantastic but then when the flowers arrived half of them were already dying off. There were also alot less flowers than I was anticipating. Overall decent job but for over £20 could've been much better.
Yesterday ordered 12 Rose's for my mother to be sent to her nursing home. M457NL
Paid paypal.
Information from Yodel that my order would be delivered today.
No further info, tracking number not recognised.
Interfloral next time.
Beautiful and stunning flowers that my dearest friend received in good time that are fresh and smells amazing. Thank you soo much with the amazing card.
Flowers arrived, closed buds as stated but minimal flowers. Had to remove majority of leaves as mouldy, very disappointed
Dont order from here! The flower bouquet that arrived at my niece's house for a welcome to their new home, was utterly pitiful and small! I felt awfully embarrassed!
First and last time I will use eflorist. £30 later and the £5bunch at Tesco looks 3x the size of the flowers that arrived! Disgusting and a rip off.
Flowers were delivered on the day requested, the flowers were lovely (she told me) thank you for the ability to take an order and deliver the next day
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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