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eFlorist UK

2.4

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eFlorist UK Reviews Summary

The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,249
value
1,240
shipping
1,174
returns
327
quality
1,140

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Beautiful flowers
February 26, 2022

I ordered a bouquet of flowers on the 24th February for my Mum's birthday the next day, I recieved a text telling me the flowers had been delivered which was by 10:30 in the morning on her birthday beautiful flowers and excellent delivery. Would definitely use again

Date of experience: February 25, 2022
GB
1 review
0 helpful votes
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Birthday flowers
February 26, 2022

I always love getting flowers from here there are lovely flowers and always on time my wife was over the moon with them

Date of experience: February 25, 2022
GB
1 review
0 helpful votes
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Absolutely abysmal
February 25, 2022

I paid £40 for a medium bunch of flowers. Received 3 roses and a bunch of daffodils... awful! Customer service hasn't been helpful in resolving either. Very disappointed.

Date of experience: February 25, 2022
GB
1 review
1 helpful vote
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Disappointed
February 25, 2022

My daughter has just had a baby girl so purchased large size Blessings flowers for £27. 99. 8 pink roses, 7 carnations and minimal dressings as seen. Very disappointed, wouldn't use again.

Date of experience: February 25, 2022
GB
1 review
0 helpful votes
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Great service
February 26, 2022

Next day delivery as requested. Thought I would try eFlorist and am very satisfied with the service. And the flowers look great.

Date of experience: February 25, 2022
GB
1 review
0 helpful votes
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Stunning
February 26, 2022

Beautiful flowers delivered
I ordered online, next day delivery and the same as the picture
Thank you

Date of experience: February 25, 2022
GB
1 review
0 helpful votes
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Delivery time not good
February 25, 2022

Booked delivery of flowers for birthday with 2 days notice. Found out on ACTUAL day that flowers are arriving in late evening. What a waste of money - flowers should have been there for the morning or earlier in the day so they can be enjoyed on birthday. Will never use them again.

Date of experience: February 25, 2022
GB
1 review
0 helpful votes
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Not so good this time!
February 25, 2022

Ordered flowers for wife, on opening them was very disappointed with their condition, most of the leaves had wilted and lay in the box, also the roses looked as though they had been found in a crematorium's rubbish bin.
No food packet was supplied, would have been better getting a five pound bunch from a supermarket. Also again no free chocolates, which would have made up somewhat for the poor show. Shame this review for this experience wasn't like the last time which was great.

Date of experience: February 25, 2022
GB
1 review
0 helpful votes
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THEY LIE!
February 25, 2022

Your advert says GUARANTEE DELIVERY NEXT DAY.
It did not happen.
What happened was:_ I receive an E-MAIL on the day of delivery "how do I like the bouquet"
but the flowers arrive 24 hours too late

Date of experience: February 25, 2022
GB
1 review
0 helpful votes
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Flower's
February 26, 2022

Thanks for the delivery of the flowers very fast & beautiful flowers. Will definitely order again xx

Date of experience: February 25, 2022
GB
1 review
0 helpful votes
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Not as expected
February 25, 2022

Ordered these for my partners 40th birthday. They arrived promptly but I was very disappointed the flowers were not at all worth the money. Expected alot more for the £28 I paid. Order the large bunch as it was a special occasion and in my opinion this is a standard size bunch I could get for £5 in any supermarket. Upset with what I received.

Date of experience: February 25, 2022
GB
1 review
0 helpful votes
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Roses and lily's
February 25, 2022

I bought the roses and lily's for my partner for valentines with the free chocolate, they are still going strong these are absolutely beutiful, I have re ordered the same flowers for mu mum for mother's day well worth the money

Date of experience: February 25, 2022
GB
1 review
0 helpful votes
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Very plessed
February 25, 2022

Easy to order and delivered on time for valentines day. My partner was very pleased and that's all that matters. Thank you.

Date of experience: February 24, 2022
GB
1 review
0 helpful votes
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A flower surprise
February 25, 2022

I have ordered several bouquet of flowers from Eflorist and they have all been out of this world so thank you Eflorist

Date of experience: February 24, 2022
GB
1 review
0 helpful votes
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Geat flowers
February 25, 2022

The flower was great and my sister love the flowers and I will be used again and again they delivered them very nice

Date of experience: February 24, 2022
GB
1 review
0 helpful votes
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Excellent Service
February 25, 2022

The flowers are always lovely. The website was easy to navigate. Wish I'd had an offer to use to save money

Date of experience: February 24, 2022
Ireland
1 review
0 helpful votes
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Flowers came for my mum's birthday and they are disappointing. Barely a bunch. Not happy and won't be ordering again. Very disappointed.

Date of experience: February 24, 2022
GB
1 review
0 helpful votes
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Easy to order arrived when planned and daughter delighted with her surprise birthday present. Reasonable cost as well. Happy Daughter Happy Mother!

Date of experience: February 24, 2022
GB
1 review
0 helpful votes
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Birthday flowers
February 25, 2022

Easy to order quick delivery good value for price and keep you updated all the time cannot fault fab company.

Date of experience: February 24, 2022
GB
1 review
0 helpful votes
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Anniversary flowers
February 25, 2022

Thank you for a top service from ordering paying and a polite courteous delivery from your driver
Thank you
One happy wife

Date of experience: February 24, 2022