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The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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I have used E florist on several occasions and at first I was sceptical. I have always used a well known high street shop or other familiar companies. E Florist stated exactly what they would look like, when they would be delivered and what exactly the recipient would receive. Really clear. Had regular updates on the delivery and when they had been delivered. I ordered Monday, delivered Tuesday. What more can you ask for. A perfect present right on time! Thank you E Florist. A defo company to use…. Do not hesitate.
Very disappointed with the size of the bunch considering the cost. Won't be making this mistake again as I will stick to a local florist.
I regularly use E-florist to send flowers to members of my team for different occasions - In sympathy, or to congratulate a new baby etc. E-florist is able to provide what I want, when I want it. They are well priced and delivery is reasonably priced also. I get a confirmation email to say delivery has been made, and my team often thank me for their lovely flowers.
Ordered the large bunch of flowers and what was sent I could have picked from my own back garden (See picture). If that is a large bunch then what's in the small bunch.
Utterly disappointed!
I use eFlorist as their site is very easy to use and their flowers are beautiful and excellent value. Always delivered on time so I feel I'm in safe hands
I'd never use another flower company in Brighton. Deliveries are always on time, and the freshness of the flowers are always on point.
I am on holiday and I'll admit I forgot to order some flowers before I left. I thought I would log on and see if I could get any delivered. The flowers that arrived 3 hours after I ordered, I got told they were beautiful. Thank you so much for the quick delivery. I will be using you in the future.
Weve order flowers afew times, good quality flowers and last for ages, we wouldnt use any other
Firm.
I was very happy with the flowers that was send on behalf and the person receiving the flowers were very happy with them. The delivery was fast and I was kept up to date with when the flowers would arrive.
Lovely flowers, good price, and were delivered within 3 hours of ordering them, second purchase from eflorist and will defiantly be returning to buy more.
This is the second year I ordered flowers from Serbia, for my cousin in London. I am again very satisfied with your service. Thank you very much. Best regards from Belgrade
I've used eflorist many times to send loved ones gifts. It's always dependable and there are good amounts of choices.
She was surprised to receive such a beautiful bouquet amazed at the freshness quality and abundance of blooms. Thank you so much eFlorist for making our days.
Wonderful choice of flowers - and first time order and delivery which was very easy to do. I chose this Company as I was delighted a couple of weeks ago when I received a delivery for my Birthday from family which were lovely and mine lasted for some time.
This bunch of flowers was £27, id expect to pay £5 in tesco for the same bunch, delivery by yodel was very poor, told they'd be delivered by 3.45pm at the latest. They turned up at 8pm
Ordered medium bunch of flowers, glad I didn't order the small bunch...
Very small bunch and roses in poor condition.
Wouldn't recommend and won't be using again.
Prompt service, good value. The delivery was on the day requested, the flowers were in good condition and have lasted well
The flowers look lovely on the website.
The description of the flowers and how they will be delivered was very informative.
Ordering of them was very easy and no hidden costs.
My friend really liked her birthday bouquet she said it smelt lovely and that was before the Hyacinths and Freesias had even opened, she loves flowers and I was the only one who sent them to her! She loved the chocolates and booze too! Thank you!
Answer: Easy but no sympathy or results. They are in self denial as to the quality of flowers they are sending out. Avoid, there are much better service providers out there. I wonder how many people are too embarrassed to let their sender know how bad they are.
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