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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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Large flower looks like it was handpicked by a stingy florist. Still dont understand the difference between standard, medium and large size (flowers)
Very disappointed. Spent nearly £30 on a bright spring bunch with irises, daffs, anemones & tulips. My friend received pink & purple tulips. Not good enough & I won't be ordering from here again.
I've used e florists on several occasions. And I'm always please the flowers are well packed and are sent in bud. And when they flower they are beautiful and lovely colours. Delivery is brilliant and you can track your flowers for delivery. Prices are very good for what you get and you get a free box of chocolates
Glad i ordered the large has i would hated any smaller. Very dissapointed. Packaging and delivery was good though.
Transaction was processed smoothly and delivered beautiful fresh flowers the next morning before 1030 and so thank you so much I will be ordering again and I do highly recommend :)
Really nice flowers and quick delivery but the message card was missing which was important. Luckily they were for my wife but if they were a surprise for someone they would have had no idea who they were from so very disappointed with that. Otherwise great service.
Unfortunately not happy, they arrived around 5pm and they looked half dead, very disappointed. Sorry but won't order from you again.
I ordered my flowers for my partner on the Tuesday evening and they arrived early Wednesday afternoon. Very nice as well
Great Quality, efficient delivery and reasonable price, would definitely buy from eFlorist again. Maria
Order process, delivery and quality of flowers, packaging etc. ticked all the boxes. Well done, l will certainly be using eFlorist again.
EFlorist was a pleasure to deal with. I ordered flowers from South Africa to be delivered to my Mom in England. Got confirmation of my order via email and flowers were delivered on the right day during the time span specified, which I was able to track online. My Mom was very happy with her flowers and chocolates and loved the surprise.
I order from overseas for flowers to be delivered to my family in UK. It is so easy, so affordable and so convenient and my family tell me that the flowers are always lovely. So glad I have access to this service.
Absolutely elated with the service and flawless delivery. So many beautiful arrangements to choose from and value for money. Would definitely recommend and will be using again
I ordered flowers for a Birthday present, they arrived very quickly.
And a lovely surprise they were absolutely beautiful.
Will certainly order again.
Thankyou
So pleased to have found this site to send flowers!
My friend was thrilled too bits with the flowers!
It was my Wifes 40th birthday and i am working abroad, so i ordered 50 red roses from eFlorist UK. When they arrived, which was promptly on time i might add, my Wife was shocked and loved the flowers. It really made my Wife so happy, which in turn makes me happy. Thank you eFlorist UK, i will be using your services again.(I dont have a photo just yet but if my Wife send i will post).
Flowers were lovely and vase functional, although glad l was there when delivered to my sister in law as there was no card attached to say who it was from. As she has recently been bereaved and received other arrangements she would not have known who these were from.
The flowers were good quality and delivered quickly, but I paid for a medium sized bouquet and I don't feel the size of the bouquet was even nearly worth the money I paid.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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