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eEuroparts Reviews Summary
eEuroparts has a rating of 3.8 stars from 343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eEuroparts most frequently mention great price and fast delivery. eEuroparts ranks 33rd among Auto Parts sites.
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Ordered parts got the wrong part I thought I was SOL and I was wrong these people really are one of the best online merchants I've dealt with they took care of my issue and made it easy and fast thanks guys I'm definitely going to be shopping with you guys in the future! A++
Ordered competitively priced parts and they arrived in a timely manner. If only other things in life could be this predictable.
Thank you for this lovely review! We’re thrilled we could deliver exactly what you needed.
Everything was so easy and clearly presented in a way that you can choose the right parts
I have refered this co to other friends also because the it is the original parts and the price is very good
So glad to hear everything was perfect for you! Thank you for the 5 stars and kind words.
On 12/17 Paid for highest shipping to get it by 12/23. It didn't get to me until the 12/29. Tried to call customer service but got no answer. Don't waste your time with this company.
Parts were inexpensive and high quality. They showed up more quickly than expected.
Your satisfaction is our top priority! Thanks for the 5 stars and for choosing us.
Good service. Wipers easy to replace. I would recommend.
Thank you for choosing us and sharing your positive experience.
Order a few things for my Audi & Benz and all was delivered right away. Great price and great parts.
It’s wonderful to know we could meet your expectations.
Muy Buena calida, lastima que ya descontinuaron las piezas de la VW routan pero tengo otro carro europeo. Nos vemos pronto
We’re happy to have earned your trust and hope to serve you again.
Arrived as described and on time. The company has changed over time but recently has improved in my opinion. Would buy from again
We’re thrilled to have provided a 5-star experience for you! Thank you for sharing your thoughts.
Great service and fast delivery. This was my first order with this company.
Thanks so much for that order and the fantastic review! We love to hear from first time customers!
While shopping is easy, the last purchase product is not authentic.
I purchased a cv axle for my Volvo and had it installed, now at 60 mph and over it vibrates which tells me the axle is a rebuilt not new, I didn't want a rebuilt but the ordering process didn't specify. My old axle rubber boot was badly torn and that was the only reason I had to replace the axle since there are no shops nearby that can replace the rubber boot. It's costly labour to install and would be costly to repeat the process. I'm so screwed.
The parts i ordered were not the parts I received. It was the correct part but a brand that was half the price of what I ordered and paid for. Of course they wasn't a price adjustment. I told sorry and given a return number and label. I was told I could reorder and pay for the correct part and that after the parts made it back they would be refunded or I could return them and once there was movement in the package they would send replacements. I didn't reorder and nothing was shipped. It took a week after they received the parts to get a refund.
Our sincere apology for the issues that you experienced with this order. We agree that you should receive exactly the part that was ordered and credits must be issued in a timely manner. We will use your valuable insights to improve our service and hopefully we get another chance to show you that we can provide you with the parts you need at a great price with wonderful service too. Thanks again for your patience and understanding.
Multiple parts were wrong. Need a better system to get the correct part the first time. SN might be
Thank you for the feedback. We’ll keep striving to be better and more precise.
Part didn't fit my vehicle. The process to return was to have my mechanic photograph the installation, show where it doesn't fit, etc., then include my vin number. I don't think that my mechanic appreciated being asked that. It's not worth my time and the chance of losing my mechanic to fulfill Eeuroparts requirements. It's money list and a lesson learned. I purchased the part off of Rickauto, and it fit perfectly.
We are so sorry that we were not able to credit the return as it the item was not in new condition and didn't have the factory packaging. We did reach out with a very generous resolution but there was no response.
Great experience with the sales rep, pump working like it should, proper fitment
It's great to know we met your expectations.
When I cannot find parts I know I can always get them from eEuroparts. Prices are reasonable. I usually use standard delivery and parts arrive on time as expected.
Thank you so much! We're thrilled you had a seamless experience and loved the service
My experiences in ordering with eEuroparts is always seamless! They are a great group and always help me find the right part for my vehicles.
Your satisfaction is our top priority! Thanks for the 5 stars and for choosing us.
2004 with only 90k on the clock, and because eEuro has all the service items this vehicle needs it feels like a 5 year old car even after 20 years. This company always delivers promptly and quality. I get to stay in a Saab as long as possible.
We’re so happy to hear everything was spot on! Thank you for sharing your positive experience.
Second time ordering and same result fast shipping and perfect fitting parts!
It’s wonderful to know you had a great experience! Thank you for the fantastic review.
No surprises with my orders from eEuroparts. I find they have a good selection of parts ( would hope that they would have more for late model SAABs tho) prices are reasonable. No surprises. I get exactly what i ordered, Delivery is prompt with good customer service.
Thanks for the amazing review! We’re so happy everything went smoothly from start to finish.
From the business
European Auto Parts - Fix your European car with us at eEuroparts.com? We have been your trusted supplier of Saab, Volvo, BMW, Mini, VW Volkswagen, Audi, Mercedes, Porsche, Land Rover, and Jaguar Parts since 2000.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for the opportunity to provide the service you deserve!