eDreamsReviews 14,330

EDreams was easy to deal with until we arrived at the check-in counter with a ticket that stated 2 baggages per passenger when the airline only had us down for carry-ons.
Yes we ordered a ticket for carry-ons only but the ticket clearly stated otherwise and so we packed one larger suitcase to check in; we were charged about $C175 total (return trip) and eDreams refused to acknowledge the ticket error and simply stating we only paid for carry-ons (yes) and not checked-in luggage (yes)... regardless our tickets clearly stated 2 baggages beside each passenger name (yes).
We chalked it up to experience and it's not such a biggie so we would use them again.

Terrible service left me and my mum stranded in a whole another island. The amount of stress, money and time these guys cost us is terrible. They just don't care about people I would definitely not recommend this service your better off somewhere else.

We accidentally cancelled a booking an a few minutes later we wanted to reverse it and there was no option to go back. We were never asked if we were ok with the refunded amount, which was wayyyyyyy lower than the money we paid. They steal when they get the chance and if you try to contact them no human will ever respond, only robots. Please help this world and end the future of companies like this one. Buy your ticket elsewhere, do it for the sake of the world! Please!

Price of a tickets was lowest although combination of two airlines, and one of them was WizzAir. Since WizzAir site was down, they eDreams didn't get confirmation of my tickets (declined was the status) and I had to book again on my own. Nevertheless, I wrote to eDreams and my money was returned for WizzAir tickets.

Flexible flights booked, and extra fees paid for the benefit. When applied to reschedule flight dates, advised that 1 sector of flights (the most expensive part) not possible to make ANY revisions.
Website does not maintain flight records, unless you can search to SPECIFIC reference #s. Then notification that flight revisions cannot be made online.
4.5 minutes to work through phone menus to finally talk to a person, who asks the same questions from the phone menus, who initiates flight rescheduling, who passes client on to another service agent, who asks the phone menu questions again. 2nd service agent then contradicts what the 1st service agent says - DO NOT accept what the service agent first tells you - keep asking the same question, and insist that they check again.
False advertising shysters!

Book, pay fly, worked out fine when booking ruyal Dutch KLM. All kinds of drinks, juice wine, beer coffee and tea, healthy and good sandwiches, really nice, all together

Very very bad experience, so bad that i don't even want to talk about it!
But bad enough to make sure to go on every review page and help people to never ever book anything over edreams

Navigation is seamless. Filters are good. Customers are spoilt for choice.

I once book a flight no problem i have with edreams

So far, booking was easy and found a good connection at an affordable price that included one piece of check in luggage. Just need to wait for check in, ticket issue & seat assignment.

Very satisfactory

Dr. G L GagnejaAlways I look for the best during my travel experience. I have visited nearly 59 countries so far E Dreams stands at the top of my list.
Future flight booking will be done through your enterprise and also will recommend business partners about your service. Future trip planned to East Asia will with E Dreams
Dr. Gagneja
President
Bioteron Diagnostics USA

Your icons and explanations are missleading! While booking 4 roundtrip tickets Tel Aviv -London, I have picked up tickets whith a clear statement of "carry-on baggage included"and a picture with a trolly and carry on bag valid for a round trip. However, further to the email confirmation of my booking, I have found out that I have purchased 4 tickets with a trolly from Tel Aviv to London with ElAl and from London to Tel Aviv with Wizz Air, where small bag is considered "carry-on baggage". No warnings or suggestions to upgrade my ticket wasn't recieved during the booking process. Calling to your call center didn't help/ I was told that " it is an airline policy". In reality, in order to return home with my closes, I need to purchase 4 Priority Pathes upgrades for $83.5 each. I makes the trip more expensive by $332 and if I knew it in advance, I woudn't purchase these tickets at all.

I am in Australia, and traveling within Australian cities. As always, displayed quoted price should be in Australian $. After purchasing, I have been charged in US$. It means almost 70% higher price has been debited from my credit card without prior warning/ notice. I am a looser. In other websites, the price was much lower compared to the price I paid for the same flight on the same day. I sent an email complaint, but got no response yet.

Your agents hung up the phone on me 3 times. I cannot figure out how to cancel my trial membership.