eDreamsReviews 14,330

SCAM ALERT. BEWARE. Never use this site however attractive the deals look like. I booked a flight with edream prime membership but due to my visa expired, I could not board the flight. When I canceled the flight, I was supposed to get 80% of the ticket but I only got $50 which was 2.5% (tax only).
Called edreams multiple times and every time I got the response that refund is in process even now after two years, the refund status on the website appears as 'In progress'.
Eventually one day, the agent gave me a lame excuse that you canceled within 24 hours of booking the flight, you are not eligible for 80% refund. Beware, never book from this site.

Before the day I came into contact with eDreams I didn't know it exsisdid,my experience was excellent

So I book on line to fly out of a Canadian air port the price was around 4400 dollars if find out it was charged in USA dollars also I was sent a email that my flight from Kelowna to Bangkok was declined but I have a confirmed flight from Bangkok back to Kelowna so I cancelled now the refund price I am getting back is 1918.27 what happened to the *******.00 i don't understand why this is also I wasn't able to have any human contact no body would call me back as too what was happening

Yes I receive all the information I needed in order to arrange my trip!
Thx

Very nice easy to Booking any time I will booking here

I was charged double what I agreed upon. The customer service tool is designed to never help you, it goes in circles. No phone number. I plan to report this website and the car rental company i used as fraudulent.

Oh also, the car rental was disgusting, the one they offered us had literal holes in the floor and was stained and disgusting, clearly unsafe.

Overall it was easy to use. A little disappointing that I paid $8 for customer service. This shouldn't even be an option with all due respect.

Excelente muy bien me agrada este hotel y la tapices y atención siempre

This is incredible. They simply DON'T give A FU@$CK about their costumers. I bought a round way a ticket to Tel Aviv with two different companies (suggested by edreams) and the first flight was cancelled.

They said to contact the airlines cause they don't have anything to do with it. I'm trying to reach Ryanair and El Al and they don't awnser. Edreams, you have EVERYTHING to do with it, I bought the tickets with you, not with them.

Already sent 3 emails without an answer. SHAME

I could book a flight just 2 days prior to my travel at a very good price.

Its my first time booking ticket in online and its so easy i will recommend this app to my friends also

UPDATE: eDreams reached out to me again after seeing this review and said they would review my case. They immediately sent me the same email with boilerplate language that said again that they do not return their fees. They still have not explained why their receipt charged $440 for the flight and they only refunded $418. All talk, no action.
EDreams seems like nothing more than a scam. I booked a trip on Spirit Airlines through them but our flight was cancelled due to a mechanical problem with the aircraft. We flew on another airline.

Their own invoice shows the flight cost $445 plus a $106 "Intermediation fee." I was returned only $418. They give no explanation other than it meets their "terms." They did not even help me rebook my flight. And they charged a $70 membership fee on top of all that. Nothing short of outright theft.

Edream is realible,safe to use if you want to book your tickets all over the world. Trust them with Ur money and you will never be disappointed bcs their edream is to fulfill our dream.It is better to trust the best to book your ticket

I think the baggage for taking on board is expensive.