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EconomyBookings

3.0

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
830
value
792
shipping
476
returns
615
quality
682
This company responds to reviews on average within 29 days

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Reliable and Good Communicators

Have been using them for years, good reliable service and excellent for calling back, also competitive

Date of experience: May 23, 2014
Arizona
1 review
0 helpful votes
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First Class service and very easy to book

This was the easiest car hire company that we have booked a car through the service first class 10 out of 10

Date of experience: May 23, 2014
Arizona
1 review
1 helpful vote
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Great company, great car, great holiday!

Great experience, lovely car. Will definitely use this company again for future visits!

Date of experience: May 22, 2014
India
1 review
0 helpful votes
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Back again for another car...

I've used this service before to hire a car, some of the best rates and very clear about what is included and what's not, which is not always the case on some sites. Very easy, quick and trouble free booking.

Date of experience: May 22, 2014
India
1 review
1 helpful vote
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I allways book with economybookings because when I collect I get no hassel because of the easy to use booking procedure I have everything that I want and need.
Also the price I pay cannot be beaten

Date of experience: May 21, 2014
Canada
1 review
4 helpful votes
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****BE VERY VERY CAREFUL*** This company offered a very good and attractive rate, once I made the reservation they change the car model and size which I booked, because the vahicle was too small for my family group, they offered the original size of vehicle for a double of price, then I decided to cancel the booking and they charged me $34 as "cancellation fee". In no where they mentioned any cancellation fee, unless we read "terms" in the small letter contract. I rented many times vehicles whiout this kind of tricky ways.
***THEY ARE SCAMER***

Date of experience: May 18, 2014
GB
1 review
1 helpful vote
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Brilliant site for car hire. Been using it for many years and always gets me the best value for money hire cars around the World!
Highly recommended :)

Date of experience: May 17, 2014
District of Columbia
1 review
0 helpful votes
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Davvero utile, Ho avuto un numero di query e sempre ricevuto una risposta rapida da un membro esperto e cordiale del personale - sempre entro un giorno

Date of experience: May 17, 2014
District of Columbia
1 review
0 helpful votes
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Réservation facile... J'étais inquiet de la réservation en ligne, mais il était si facile que je chercherais à utiliser cette société la prochaine fois que nous voulons une voiture de location.

Date of experience: May 17, 2014
Singapore
1 review
0 helpful votes
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Very quick to find a good deal generally good service.

Date of experience: May 17, 2014
France
1 review
1 helpful vote
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Excellent every time, I've used this website lots of times and no matter wherever else I look for a better price economybookings always offers the best deal.

Date of experience: May 16, 2014
India
1 review
0 helpful votes
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Nice and clear, No problems with the website, all straight forward.

Date of experience: May 16, 2014
New Jersey
1 review
1 helpful vote
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Good company to deal with, I have used this company for the last few years and always find them to be very helpful

Date of experience: May 16, 2014
New Jersey
1 review
2 helpful votes
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A good service was offered which was speedy and efficient whilst friendly & professional, No complaints, everything was dealt with appropriately and the staff remained friendly and professional.

Date of experience: May 16, 2014
Thailand
1 review
1 helpful vote
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Trouble free car hire, Straightforward booking and good prices. All the main car hire desks at Heathrow together and good links to car hire depot. Everything entirely simple!

Date of experience: May 16, 2014
India
1 review
3 helpful votes
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Easy, well priced car hire.

I have used economybookings several times over the years, for car rental all over UK. I always get a great rate, having compared with the various companies and other car rental price comparison sites. I have never had any problems with car rental using economybookings and highly recommend them.

Date of experience: May 16, 2014
India
1 review
1 helpful vote
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I used this company last year and everything was seamless.
When booking again for next year the help and advice I was given was excellent.

Date of experience: May 16, 2014
GB
1 review
2 helpful votes
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I was a little skeptical the first time I booked via economybookings.com, but soon all my misgivings were cleared away with awesome service. My e-mails were replied with near "chat-like" speed, and received my reservation vouchers within 2 days of online booking. Simply an awesome service... they more than exceeded my expectations!

Date of experience: May 15, 2014
GB
1 review
0 helpful votes
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Number one in current all over the world.

Nice site. Everything is very clear, good overview and Always assistance when you need some.
Very cheap pricing all over the globe.
If i ever need another car, this will be the first website to look for one.

Date of experience: May 15, 2014
GB
1 review
0 helpful votes
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Easy, reliable and cost effective service.

Have used economy bookings on many previous trips. I have never found anywhere cheaper and the customer service is excellent. The website is well informed choices to ensure that you get exactly what you need.

Date of experience: May 15, 2014

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+298
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