Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I like travels. And 6 weeks ago I had to use this service. I'm thankful for good gob and nice prices. It helped me to stay satisfied and quickly to get to the airport. Thank you guys. Well done
Very satisfied that the rental desk was able to easily change our car out for one with a DC connector to use for the GPS we brought with us. Very friendly; very efficient. Also very much appreciated the shuttle bus driver between the airport and the rental location.
The gave me a brand new Toyota Yaris! Immaculate condition; fuel efficient and large boot at the back to accommodate our luggage. Inside of the car was spacious to accommodate us; 2 adults and 3 young children. Staff were friendly; car pick-up and drop-off were seamless and quick. Definitely a value for our money.
Could not have been better. We booked with full insurance coverage. Cool service, excellent job! Thank you!
This was the best experience I have ever had renting a car! The staff was extremely friendly; picking up and dropping off was very fast and efficient; and the car was exactly what we wanted! Thank you for such a great experience and we will be using you again!
Friendly helpful person when called on your helpline; Although the call handler didn't know the answer about taking a car from Northern Ireland to Southern Ireland; she Di give me the phone number of the hire company desk at the airport. Took many attempts to someone to pick up phone from hire company
Une personne charmante qui nous attendait pour recuperer notre voiture. Les formalites en 10 mn. Parfait pour nous.
Everything went well; and the car was of a decent standard. The place where the rental cars are situated is very easy to find from the A4.
In Spain they didn't honored the reservation, I had to rent in Avis instead. Contacted Economy Bookings... they will revise it and contact me back. Never did.
Very unreliable company.
Siteul este foarte confortabil arata foarte bine si este placut de a fi utilizat si vizualizat pe parcursul de folosire a acestuia. Sfatui folosrea acestuia pentru toti.
I booked a car rental with Goldcar via this website for the time period september 2-8th. However, at the airport of Barcelona, Goldcar explained to me that the booking was cancelled. Since the car rental was done via the website of EconomyBookings, they could not give me any further explanation. When was it cancelled, why was it cancelled, do I get my money back? I sent emails regarding this issue on september 3th and september 7th. Still no response from them... Prime example of bad customer service!
This is one of the best sites to buy tickets. I always use it when im going to go somewhere. Very low prices and a lot of offers. My review is true because i dont have a reason not to tell the truth. Believe me.
I booked the car weeks in advance,
When I arrived to pick up the car, it was super and efficient. I got a nice new car and was able to get out of the airport quickly. Very effective
In the return of the car it was also a super experience and efficient. In short, I had a GREAT experience.
It is also a very good and useful site with a cheap rental and high quality cars. I recommend this service to everyone.
I was very happy, I will recommend it to everyone.
The application is checked on itself personally, and more than once, so it is simply necessary for those who are in regular business trips and traveling, a large selection of cars of different classes, fast charging and ordering, the vehicle is compliant with the application, excellent functionality, the developers tried their best, I recommend.
This is the most cool website of this kind of activity! This is much better than looking for a companion or being a companion. Yes, it is more expensive to order a car in the arena, but it's worth it, you can drive around anything you want on a trip yourself! Used 2 times the services of the site, yet there were no problems))
I booked the car weeks ahead, stating pickup time (in the evening) and flight number. When printing the voucher days before the pickup I discovered the voucher stated pick up at noon. I called the company to correct the error, and they were only willing to correct the error with an extra fee. According to my helper, the website needed constant refresh to work properly. Not good.
Arriving in Munich to pick up car, was super and efficient. I got a nice, new car and was able to leave the airport within 10-15 minutes after entering the car rental desk. Super.
Return of car was also super efficient. All in all a great experience
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.

