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EconomyBookings

3.5

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
615
quality
683
This company responds to reviews on average within 29 days

We monitor reviews for authenticity

RU
1 review
0 helpful votes
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I recommend
December 22, 2018

I like travels. And 6 weeks ago I had to use this service. I'm thankful for good gob and nice prices. It helped me to stay satisfied and quickly to get to the airport. Thank you guys. Well done

Date of experience: December 21, 2018
New York
1 review
0 helpful votes
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Cool!
December 22, 2018

Economybookings is the BEST car rental company! Always book with them. Just such a pleasure... Thank you!

Date of experience: December 21, 2018
NL
1 review
0 helpful votes
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Not bad.
December 22, 2018

Very satisfied that the rental desk was able to easily change our car out for one with a DC connector to use for the GPS we brought with us. Very friendly; very efficient. Also very much appreciated the shuttle bus driver between the airport and the rental location.

Date of experience: December 21, 2018
NL
1 review
0 helpful votes
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Cool!
December 22, 2018

The gave me a brand new Toyota Yaris! Immaculate condition; fuel efficient and large boot at the back to accommodate our luggage. Inside of the car was spacious to accommodate us; 2 adults and 3 young children. Staff were friendly; car pick-up and drop-off were seamless and quick. Definitely a value for our money.

Date of experience: December 21, 2018
Canada
1 review
0 helpful votes
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Cool service!
December 22, 2018

Could not have been better. We booked with full insurance coverage. Cool service, excellent job! Thank you!

Date of experience: December 21, 2018
Italy
1 review
0 helpful votes
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Perfect!
December 22, 2018

This was the best experience I have ever had renting a car! The staff was extremely friendly; picking up and dropping off was very fast and efficient; and the car was exactly what we wanted! Thank you for such a great experience and we will be using you again!

Date of experience: December 21, 2018
Israel
1 review
0 helpful votes
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Good/
December 22, 2018

Friendly helpful person when called on your helpline; Although the call handler didn't know the answer about taking a car from Northern Ireland to Southern Ireland; she Di give me the phone number of the hire company desk at the airport. Took many attempts to someone to pick up phone from hire company

Date of experience: December 21, 2018
France
1 review
0 helpful votes
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So good!
December 22, 2018

My car was a great deal clean and everything that I needed definitely will be renting from Thrifty again.

Date of experience: December 21, 2018
Belgium
1 review
0 helpful votes
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Parfait pour nous.
December 22, 2018

Une personne charmante qui nous attendait pour recuperer notre voiture. Les formalites en 10 mn. Parfait pour nous.

Date of experience: December 21, 2018
GB
1 review
0 helpful votes
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Good Job!
December 22, 2018

Pickup was fine as I was 2nd in the queue; it would be easier if information could be taken upon booking.

Date of experience: December 21, 2018
RU
1 review
0 helpful votes
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Excellent!
December 22, 2018

Everything went well; and the car was of a decent standard. The place where the rental cars are situated is very easy to find from the A4.

Date of experience: December 21, 2018
Ukraine
1 review
0 helpful votes
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Worst rental company
December 22, 2018

In Spain they didn't honored the reservation, I had to rent in Avis instead. Contacted Economy Bookings... they will revise it and contact me back. Never did.
Very unreliable company.

Date of experience: December 20, 2018
MD
1 review
2 helpful votes
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Recenzie
December 21, 2018

Siteul este foarte confortabil arata foarte bine si este placut de a fi utilizat si vizualizat pe parcursul de folosire a acestuia. Sfatui folosrea acestuia pentru toti.

Date of experience: December 20, 2018
RU
1 review
1 helpful vote
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I booked a car rental with Goldcar via this website for the time period september 2-8th. However, at the airport of Barcelona, Goldcar explained to me that the booking was cancelled. Since the car rental was done via the website of EconomyBookings, they could not give me any further explanation. When was it cancelled, why was it cancelled, do I get my money back? I sent emails regarding this issue on september 3th and september 7th. Still no response from them... Prime example of bad customer service!

Date of experience: December 20, 2018
GB
1 review
2 helpful votes
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So good
December 20, 2018

I advise this service everybody. I can't understand why some people give bad feedback. Cars at a cheap prices and polite managers. I recommend

Date of experience: December 19, 2018
Canada
2 reviews
2 helpful votes
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This is one of the best sites to buy tickets. I always use it when im going to go somewhere. Very low prices and a lot of offers. My review is true because i dont have a reason not to tell the truth. Believe me.

Date of experience: December 19, 2018
VE
1 review
1 helpful vote
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Excellent
December 19, 2018

I booked the car weeks in advance,
When I arrived to pick up the car, it was super and efficient. I got a nice new car and was able to get out of the airport quickly. Very effective
In the return of the car it was also a super experience and efficient. In short, I had a GREAT experience.
It is also a very good and useful site with a cheap rental and high quality cars. I recommend this service to everyone.
I was very happy, I will recommend it to everyone.

Date of experience: December 18, 2018
RU
1 review
1 helpful vote
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I Like
December 19, 2018

The application is checked on itself personally, and more than once, so it is simply necessary for those who are in regular business trips and traveling, a large selection of cars of different classes, fast charging and ordering, the vehicle is compliant with the application, excellent functionality, the developers tried their best, I recommend.

Date of experience: December 18, 2018
RU
1 review
1 helpful vote
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Cool site
December 19, 2018

This is the most cool website of this kind of activity! This is much better than looking for a companion or being a companion. Yes, it is more expensive to order a car in the arena, but it's worth it, you can drive around anything you want on a trip yourself! Used 2 times the services of the site, yet there were no problems))

Date of experience: December 18, 2018
Norway
1 review
1 helpful vote
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Nice and efficient
December 18, 2018

I booked the car weeks ahead, stating pickup time (in the evening) and flight number. When printing the voucher days before the pickup I discovered the voucher stated pick up at noon. I called the company to correct the error, and they were only willing to correct the error with an extra fee. According to my helper, the website needed constant refresh to work properly. Not good.
Arriving in Munich to pick up car, was super and efficient. I got a nice, new car and was able to leave the airport within 10-15 minutes after entering the car rental desk. Super.
Return of car was also super efficient. All in all a great experience

Date of experience: December 18, 2018

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+298
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