Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent service. Very pleased with the opportunity to rent a car in any city. Also pleased with the prices that you have significantly lower than the competition.
First time hearing about and using EconomyBookings, but would totally use again. Great prices, emailed information immediately and easy to use website!
Very quickly place orders, cars as new, 20 000-30 000 km run, the lowest prices. I work in Poland, rent cars here, save a lot. Thank you for your work!
Worst customer service ever they charged my card 3 times and now not able to check my son and self into hotel room we came from Dallas, Tex to North Carolina for Jr Olympic now we're not able to check into hotel room because economy booking has triple charged me for rental car
Please don't waste your energy or money on this website- They cancelled my rsvp 30minutes before my flight! For absolutely no reason.
Try calling them,- you will be on hold for min 30 minutes and don't be surprised it hangs up before anyone answers. Wasted 3 hours trying to reach a rep.
I thought my weekend would be boring, but thanks to you and your large assortment, I was able to find the right product at the best price... Keep up the pace, I am very pleased with your work
The best site for renting a car on the Internet. There is the possibility of payment by electronic card. Protection of users through SMS activation.
Thanks for prompt service and good price guys. Thanks to u, I saved my time and money in Poland.
Great job! Greetings from Warsaw)
Fast receipt and clearance. The class of the car met the expectations. Return took 5 minutes. The car is almost new. 18,000 km mileage
There is a wide choice of new cars of all classes at favourable and cheap prices. The application is effective and affordable, it saves money and time. When we visited Greece, we rented Fiat Panda - unlimited mileage, collision damage waiver, third party liability, theft protection., The job was made quickly, with detailed answers to all our questions, a phone number was left in case of unusual situations. Fortunately, there were no accidents, but when a small technical problem arose, we received a quick and detailed explanation and solved the problem. In total, we drove through Halkidiki and Thessaly more than 1,500 km from Stagira to Larissa. The car did not fail even once. We received a lot of positive emotions. Many thanks to the company for the good work and the high level of service. In the future, we will turn to EconomyBookings.
Fast service. Check in and out of the garage in 20 minutes. Great cars to choose from.
I paid in full and my papers I was supposed to bring with me stated $0 upon pickup however they charge you a deposit fee that I didn't see mentioned. No wiggle room or any suggestions offered. Just give me more money.
Быстрое получение и оформление. Класс автомобиля соответствовал ожиданиям. Возврат занял 5 минут. Машина практически новая. Пробег ******* км
Lovely girl at counter - obviously under pressure as on her own; and car availability was slow as each had to be cleaned. Stayed calm and pleasant and offered fuel return reduction in compensation. All worked well as this was an on the day booking as another broker had let me down
They offer good hospitality, their staff is well trained and give excellent discounts and perks for travelers, they are always available if needed and ready to help, they offer 24/7 support which is great and i would recommend them to my friends and circles, they are a great company indeed
I absolutely love it, the staff is excellent, well-maintained cars, appreciate quite pleasant ones, in general I recommend!
I like this service! Very friendly people working here! It's also have very good and high quality cars! Recommend for all!
Брал тут автомобиль и после того осмотрел его и скажу что они проводят полную диагностику авто, не стоит переживать что машина встанет. Низкие цены и большой выбор автомобилей на любой случай в жизни.
I use the services of this company not for the first time and I want to say that everything suits me completely! And I want to express my gratitude not only for good prices, but also excellent and fast service. I am very glad that I found you.
We paid for insurance that was not accepted by the Rental agency in Panama. E-mails do not get answered, phone calls do not go through or get cut off. Do not use these people, they are dishonest.
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.

