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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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Very friendly staff, smooth pickup and return and great vehicle. Thank you for all your help! Would definately recommend!
The service exceeded my expectations. Fuss-free and easy from the start. Will use again the EconomyBookings
Rented a van, pick up and drop off process was easy and fast. Van had some damage to one outside mirror when I collect it but they advise me to record it with my phone and when I return van I just show them that video and everything was ok.
Quick and easy, I called on Saturday for an enquire to hire the Van the following Monday All was set in 3 minutes with the email confirmation. Went there at the time agreed Super fast check-in Van ready to go. I also got a coffee while I was waiting
Fast and efficient service, and a good upgrade offer on the day. The team at EconomyBookings are awesome, recommended branch.
Well done to the guys at EconomyBookings! You'll be seeing me again. Nice guys, free coffee, clean vehicule and easy returns.
Rented from this place and was greatly impressed by the offered customer service. The staff gave me a free upgrade and helped me comprehensively with the inspection of the car
I Book vechicles here on a regular basis, staff are good helpful and always do there upmost to accomodate
Early morning pickup from home. Quick turnaround and staff very friendly and helpful. Thank you, EconomyBookings
Excellent Service with great staff. Car was perfect. Got an upgrade on the day which was a lovely surprise. Thank you
I use regularly and don't see myself stop any time soon. Great price, great efficient service and good vehicle
The staff at EconomyBookings were extremely friendly and went out of their way to be helpful despite it being a busy Friday evening. Returning the car was an equally positive experience.
Have rented vans from them several times and they have always been incredibly friendly, helpful and made it as easy as possible. The rates are really good value and all the vans I have had from them have been almost new, and high-spec
Excellent service. Polite courteous and efficient. Everything done speedily and with minimal fuss and stress. Strongly recommend
5 star service and customer experience from these guys. Special mention to Adeel who was courteous and helpful with the rental
I hired van for house removal. Very stressful day already and I messed up my card payment and they went out their way to find a quick solution
Took me only 10 minites from enter to exit. So happy that this place is nearby my home. Don't even bother to find other place to rent a car
Picking up and returning the rental car from the EconomyBookings site was very smooth and quick. The staff were extremely courteous and professional
Good customer service and friendly staff. Unbeatable price compared to other rental companies. Great experience
EconomyBookings had my reservations but they proved me wrong dealt with Abdul very straight forward dealing with this company fully recommend them
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.

