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EconomyBookings

3.0

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
830
value
792
shipping
476
returns
615
quality
682
This company responds to reviews on average within 29 days

We monitor reviews for authenticity

Ohio
2 reviews
0 helpful votes
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Very good service
March 26, 2020

Very friendly staff, smooth pickup and return and great vehicle. Thank you for all your help! Would definately recommend!

Date of experience: March 25, 2020
Canada
2 reviews
0 helpful votes
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The service exceeded my expectations. Fuss-free and easy from the start. Will use again the EconomyBookings

Date of experience: March 25, 2020
Austria
2 reviews
0 helpful votes
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Very friendly staff
March 26, 2020

Rented a van, pick up and drop off process was easy and fast. Van had some damage to one outside mirror when I collect it but they advise me to record it with my phone and when I return van I just show them that video and everything was ok.

Date of experience: March 25, 2020
Luxembourg
2 reviews
0 helpful votes
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Quick and easy, I called on Saturday for an enquire to hire the Van the following Monday All was set in 3 minutes with the email confirmation. Went there at the time agreed Super fast check-in Van ready to go. I also got a coffee while I was waiting

Date of experience: March 25, 2020
Canada
2 reviews
0 helpful votes
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Fast and efficient service, and a good upgrade offer on the day. The team at EconomyBookings are awesome, recommended branch.

Date of experience: March 25, 2020
New York
2 reviews
0 helpful votes
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Well done to the guys at EconomyBookings! You'll be seeing me again. Nice guys, free coffee, clean vehicule and easy returns.

Date of experience: March 25, 2020
Romania
1 review
0 helpful votes
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Rented from this place and was greatly impressed by the offered customer service. The staff gave me a free upgrade and helped me comprehensively with the inspection of the car

Date of experience: March 23, 2020
Ohio
1 review
0 helpful votes
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I Book vechicles here on a regular basis, staff are good helpful and always do there upmost to accomodate

Date of experience: March 23, 2020
Washington
1 review
0 helpful votes
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Early morning pickup from home. Quick turnaround and staff very friendly and helpful. Thank you, EconomyBookings

Date of experience: March 23, 2020
Austria
1 review
0 helpful votes
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Excellent Service with great staff. Car was perfect. Got an upgrade on the day which was a lovely surprise. Thank you

Date of experience: March 23, 2020
Canada
1 review
0 helpful votes
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Really nice staff
March 23, 2020

I use regularly and don't see myself stop any time soon. Great price, great efficient service and good vehicle

Date of experience: March 23, 2020
Austria
1 review
0 helpful votes
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The staff at EconomyBookings were extremely friendly and went out of their way to be helpful despite it being a busy Friday evening. Returning the car was an equally positive experience.

Date of experience: March 23, 2020
Canada
1 review
0 helpful votes
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Very friendly staff
March 23, 2020

Have rented vans from them several times and they have always been incredibly friendly, helpful and made it as easy as possible. The rates are really good value and all the vans I have had from them have been almost new, and high-spec

Date of experience: March 23, 2020
NL
2 reviews
0 helpful votes
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Excellent service. Polite courteous and efficient. Everything done speedily and with minimal fuss and stress. Strongly recommend

Date of experience: March 23, 2020
Germany
2 reviews
0 helpful votes
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Highly recommend!
March 23, 2020

5 star service and customer experience from these guys. Special mention to Adeel who was courteous and helpful with the rental

Date of experience: March 23, 2020
Romania
2 reviews
0 helpful votes
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I hired van for house removal. Very stressful day already and I messed up my card payment and they went out their way to find a quick solution

Date of experience: March 23, 2020
Slovakia
2 reviews
0 helpful votes
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Took me only 10 minites from enter to exit. So happy that this place is nearby my home. Don't even bother to find other place to rent a car

Date of experience: March 23, 2020
NL
2 reviews
0 helpful votes
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A positive experience
March 23, 2020

Picking up and returning the rental car from the EconomyBookings site was very smooth and quick. The staff were extremely courteous and professional

Date of experience: March 23, 2020
Sweden
2 reviews
0 helpful votes
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Good customer service and friendly staff. Unbeatable price compared to other rental companies. Great experience

Date of experience: March 23, 2020
New York
1 review
0 helpful votes
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EconomyBookings
March 22, 2020

EconomyBookings had my reservations but they proved me wrong dealt with Abdul very straight forward dealing with this company fully recommend them

Date of experience: March 19, 2020

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+298
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