Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ecklers

Ecklers

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.


How would you rate Ecklers?
grey stargrey stargrey stargrey stargrey star

Ecklers Reviews Summary

The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.

This summary is generated by AI, based on text from customer reviews

service
159
This company responds to reviews on average within 6 days

Instant Feedback

17,411 reviews

We monitor reviews for authenticity

Maine
1 review
0 helpful votes
Follow Eusebio R.
Unfollow Eusebio R.
Share Review
Report Review

Eckler's on line
June 14, 2024

I had no problems with my order. It got to my residence quick and in perfect conditions. I have not installed it yet, but I got it.

Date of experience: June 4, 2024
Minnesota
1 review
0 helpful votes
Follow paul F.
Unfollow paul F.
Share Review
Report Review

Meh
June 14, 2024

Received...haven't had opportunity to try and install as of yet

Date of experience: June 4, 2024
Virginia
2 reviews
0 helpful votes
Follow Phillip Z.
Unfollow Phillip Z.
Share Review
Report Review

Brake Line
June 14, 2024

Received brake line as ordered. Perfect fit for year/make/model

Date of experience: June 4, 2024
Georgia
1 review
0 helpful votes
Follow Keith G.
Unfollow Keith G.
Share Review
Report Review

Did not ship as stated
June 14, 2024

Stated to ship but did. Ot for several days. Received a week later than expected.

Date of experience: June 4, 2024
Iowa
1 review
0 helpful votes
Follow Daryl H.
Unfollow Daryl H.
Share Review
Report Review

Great product
June 14, 2024

Great selection and at a good price. Shipping easy fast and easy.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
Follow John X.
Unfollow John X.
Share Review
Report Review

Very Easy and straight forward Website. I have used multiple times and have recommended to part Camaro Crew

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
Follow Malcolm B.
Unfollow Malcolm B.
Share Review
Report Review

Carpet
June 13, 2024

Carpets were full of Lint and kind of dirty had to clean it before could put in car.with that being said was almost as bad as old carpets that I was trying to replace!

Date of experience: June 3, 2024
Arkansas
1 review
0 helpful votes
Follow Mary F.
Unfollow Mary F.
Share Review
Report Review

Good service
June 13, 2024

Very good and I got my stuff quickly thank you😊😊😊😊😊😊😊😊

Date of experience: June 3, 2024
Virginia
1 review
0 helpful votes
Follow Bobby D.
Unfollow Bobby D.
Share Review
Report Review

Multiple returns on same item
June 13, 2024

Incorrect parts sent twice. Application guide lists Incorrect applications.

Date of experience: June 3, 2024
Louisiana
1 review
0 helpful votes
Follow James H.
Unfollow James H.
Share Review
Report Review

Mr funnel
June 13, 2024

Everything was as it was advertised, order went smooth price was right It arrived a timely fashion 👍😎

Date of experience: June 3, 2024
Kansas
1 review
0 helpful votes
Follow Steve Q.
Unfollow Steve Q.
Share Review
Report Review

I'm happy...
June 13, 2024

Quality parts, good price, received quicker than expected...

Date of experience: June 3, 2024
California
1 review
0 helpful votes
Follow Eric F.
Unfollow Eric F.
Share Review
Report Review

Bargain bling quick
June 13, 2024

I happened across this chrome dressing and noticed the price was much lower than any competitors. I couldn't resist.

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
Follow Margaret Q.
Unfollow Margaret Q.
Share Review
Report Review

Good.
June 13, 2024

Good.good……….:.,………,,,.,,,,, …………….:::………………………..

Date of experience: June 3, 2024
Texas
2 reviews
0 helpful votes
Follow Corey P.
Unfollow Corey P.
Share Review
Report Review

Great Service
June 13, 2024

Placing my order was easily done online. Item was delivered fast, with no issues.
Thank you!

Date of experience: June 3, 2024
Massachusetts
1 review
0 helpful votes
Follow Raleigh V.
Unfollow Raleigh V.
Share Review
Report Review

Do you have smaller fasteners?
June 13, 2024

My mistake, the correct fasteners wasn't in package, the ones I received were too big!

Date of experience: June 3, 2024
Iowa
1 review
0 helpful votes
Follow Radley V.
Unfollow Radley V.
Share Review
Report Review

Belt tensioner ( '87 Corvette)
June 13, 2024

On man was I impressed! I got the part in a week.
And it was a week sooner than I was quoted so again I was kappy with Esckler's. Plus it was the correct part! Again I was happy.
I give you 5 *****

Date of experience: June 2, 2024
Canada
1 review
0 helpful votes
Follow Mark J.
Unfollow Mark J.
Share Review
Report Review

Great service
June 10, 2024

Always a great experience with you guys!
Guy on the phone was awesome!

Date of experience: May 31, 2024
Virginia
2 reviews
1 helpful vote
Follow John T.
Unfollow John T.
Share Review
Report Review

Just what I needed.
June 9, 2024

Very good experience so far. Good product and quick delivery and reasonable shipping.

Date of experience: May 30, 2024
California
1 review
0 helpful votes
Follow ROSALIA L.
Unfollow ROSALIA L.
Share Review
Report Review

Love it
June 8, 2024

Fast and great service. My husband was excited. I would buy it again.

Date of experience: May 28, 2024
Massachusetts
1 review
0 helpful votes
Follow eric N.
Unfollow eric N.
Share Review
Report Review

Parts received
June 7, 2024

Great!👍🏻 i received everything in great condition in a timely manner.

Date of experience: May 28, 2024