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From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
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I quickly received the exact parts that I expected. The on-line catalog quickly narrowed down the choices to the exact parts I needed.
Have bought parts from ecklers for years,the only thing that has changed is the availability of some parts.Selection is not what it was but you see it with all the suppliers,wish that could change.
Ecklers is fine, shipping was fast, product is flawed. Side drivers vent window does not fit correctly at top of frame. Has 1/2 inch gap between vent frame and door frame at top.
Thank you, this was exactly what I needed, it was shipped in a relatively short time, wrapped very securely and as described.
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Very fast shipping, this was my first order and I will be back
I ordered online a brake booster for my El Camino. It said it fit browsing through the second page. It said it cannot confirm fitment I called your customer service and they said it did not fit so I requested a refund. I asked him if he could look up similar models that may fit, the guy side and hung up on me if he doesn't like to work there why is he there?
I'll be ordering other components once my car is painted and upholstered.
The part came fast and they are just how they are suppose to be. Very impressed with the fast delivery though. Keep it up.
Item as described no problems! Had what I needed. Part matched the original. Good price and communication.
Easy and great price for what I needed. Quick delivery. Thank you.
Product was as promoted and i have not installed it yet but looks to be correct.
Fast service on in stock items. Was notified that part 2 of my order will be shipped between 7/16 and 7/20. Nice to see the status on your "orders: info. Will order more products for my 1966 Galaxie 500 Convertible.
Fastest easiest online transaction in yrs. And that covers lots of companies. Rice was very reasonable. The moldings are absolutely beautiful.
I would like to return the double portion of my order I only need enough parts to do 2 front wheels and I received enough to do 4
Awesome I will be ordering again I appreciate the fast response I ordered online and received email rite back
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members