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Ecklers

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.


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Ecklers Reviews Summary

The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.

This summary is generated by AI, based on text from customer reviews

service
159
This company responds to reviews on average within 6 days

Instant Feedback

17,438 reviews

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Louisiana
1 review
0 helpful votes
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Low Rider Console
August 2, 2024

Fast delivery, perfect fit! Most people think it is OEM~

Date of experience: July 23, 2024
Texas
1 review
0 helpful votes
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Timely
August 2, 2024

Liked that car was saved and the "customers also bought this" reminded me of screws.

Date of experience: July 22, 2024
New Mexico
1 review
0 helpful votes
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Quick
August 2, 2024

It was Easy to search the parts we needed and really quick to ship.

Date of experience: July 22, 2024
Kansas
1 review
0 helpful votes
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Headliner
August 1, 2024

Just ordered a headlight for my 64 Impala and I'd just say that I appreciate the service and parts that I've ordered in past years. Always a treat knowing what ever i order is always a match for my vehicle. Thanks.

Date of experience: July 22, 2024
Tennessee
1 review
0 helpful votes
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Good service
August 1, 2024

Shopping experience was fine, no problem. But shipping cost is to expensive!

Date of experience: July 22, 2024
Texas
2 reviews
0 helpful votes
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August 1, 2024

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Date of experience: July 22, 2024
Georgia
1 review
0 helpful votes
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Fast delivery
August 1, 2024

Shopped all over for hood hinges with springs, ecklers had them and shipped them fast

Date of experience: July 21, 2024
Georgia
1 review
0 helpful votes
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Great quality and fit perfectly
July 31, 2024

Had no problems and order came on time. Would order from them again

Date of experience: July 21, 2024
California
1 review
0 helpful votes
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Great service
July 31, 2024

Easy parts lookup and order. Quick shipping. Parts fit perfectly, simple installation, back on the road.

Date of experience: July 21, 2024
Ohio
1 review
0 helpful votes
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Delivery was on time. Sales are always a motivator to buy that extra item.

Date of experience: July 20, 2024
Michigan
1 review
0 helpful votes
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Quality parts
July 30, 2024

Great prices and easy to place order! Haven't installed yet but the quality is great.

Date of experience: July 20, 2024
Nebraska
1 review
0 helpful votes
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Corvette parts
July 30, 2024

Every thing was great and fast 😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😆😀😀😀😀😀😀😀😀😀😀😀😀

Date of experience: July 19, 2024
Florida
1 review
0 helpful votes
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Thank you Eckler
July 30, 2024

Fast shipping and nice online, have in stock the part wanted another people not have the part in stock, thank again.

Date of experience: July 19, 2024
South Carolina
1 review
0 helpful votes
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Broken headlight
July 29, 2024

One of the headlights was broken, Will contact your service to get a replacement.

Date of experience: July 19, 2024
Virginia
1 review
0 helpful votes
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Great product
July 29, 2024

Corvette cover. Fits perfectly and does a great job protecting the vehicle.

Date of experience: July 18, 2024
Arkansas
1 review
0 helpful votes
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Coil Springs
July 28, 2024
Updated review

Fast and easy. Only reason I gave it a "4" was I had to do it myself...LOL.

Date of experience: July 18, 2024

Fast and easy
July 21, 2024
Previous review

Fast and easy

Date of experience: July 11, 2024
Nevada
1 review
0 helpful votes
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Shopping Experience
July 28, 2024

My shopping experience was easy and my order was delivered on time.

Date of experience: July 18, 2024
California
1 review
0 helpful votes
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Simple order
July 28, 2024

After a long wait on hold, your competitor didn't have what I needed. Prompt, personal service from Ecklers and I have what I was looking for

Date of experience: July 18, 2024
Michigan
1 review
0 helpful votes
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Awesome
July 28, 2024

Great found what I needed very happy with my purchase thank You

Date of experience: July 18, 2024
Hawaii
1 review
0 helpful votes
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Rail seals
July 28, 2024

Quick chat with rep helping me to get the right part. Much appreciated!

Date of experience: July 17, 2024