EcklersReviews 2,528

We placed a order for a "Steeroids Power Steering Rack and Pinion Conversion Kit" for a 69 Camaro that has been restored. The package arrived with the end open, was never even taped. The inside parts were hanging out and bolts through the other end as well. Fed Ex stayed with us and helped check the contents to make sure it was all there. This box was in no shape or form heavy enough to hold the contents. When we got the rest of the box open, the contents looked like they came from a junk yard and need alot of paint work before putting on this car! Of course it was a inconvenience to send back because we did not have a box it would fit in. We called Eckler's and they offered a credit on our account which was $200 and something or settle for a cheaper price to place on the card the order was placed on. Seems alittle crappy to me considering how much we spent! Very diappointed in this company and may think twice about ordering again with them. There will be alot of work involved in getting the part ready to install in this Camaro and they didn't seem to care. Just made sure they told us to make sure we were happy with our choice of credit like we had a choice for something better!

The box the 700 dollar car cover came in had little to no weight with the car cover in it. I hope it's a good cover.

Great shipping came much earlier than expected price was great website was easy to navigate

Ordered a manual only to discover there was one stored in the vehicle. Called to cancel the order, approximately 4 hours later, and was informed the order had already gone to shipping and could no longer be cancelled.
This was my fault, so this is not a complaint but it seems odd that I could possibly return it once I received it but could not cancel it while it was still in your hands.?
I'll definitely be more careful should I order again.

The ordering was super easy and the parts came quickly. We will order from them again.

I think the shipping is way to high, the item can only weigh about an ounce, put it in an envelope stick $1.00 on it for postage and it should be good. $6.95:is crazy. What percentage is the tax, that seems high also

Stringray emblems ordered for 1972 vette. Replacement emblems' prongs (to attach to front fender) did not match existing holes. Tis is my first experience with Ecklers with trying to restore my vette. Not a good start!

Very good quality. And it fits. I had problems with your competitions product. No atisfacrion yet with their customer service.

It was Easy to search the parts we needed and really quick to ship.