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From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
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Received in a very short time the only thing I would have liked was to have directions on where all the hoses went to be sure that it gets done correctly
Good product details, order was quick and easy. Got it for a great price, also.
Found and ordered the part I was looking for. Haven't installed it yet, but seem it will fit well.
Needed to return item, customer service was very helpful explaining the process.
Price was great, shipping was fast, I have no complaints with the product. I received 4 emails prior to receiving the part asking how it was. Let the part get delivered before wanting a review. Even after Unsubscribing I'm still being asked for a review, so here you go.
My item got here fast! I was very pleased :) Item was as described. Will definitely buy from Ecklers again in the future.
I am very happy and you have customer service excellent
I am very happy and you have customer service excellent
I ordered a TKO-600 but actually received a TKX. That's fine because it will work for my application. The box was almost completely destroyed when I got it and the tail shaft was hanging out but luckily there was no damage.
It was good over all, I will use them in the future. They have really good customer service.
Good. Had a helpful chat. Ordered wrong part and got help from chat with Sean.
Good fit it was scratched up but hey it's getting sanded and painted anyway. It fit great and was good quality. Very easy to weld to and manipulate.
Great brake parts for a great price! Needed them and deal was too good to pass up.
I ordered a front bumper cover for a 78 camaro and shipped to my body shop,who stated "parts look excellent". I had the parts on Sunday and arrived on Wed (3 days). Fantastic service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members