On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Still need bumpers need to know how i return these. Need to return and get correct rear chrome bumpers for my 1973 got bumpers delivered for c2
Seat cover looks nice hopefully it fits well we will definitely see after I get to put it on
I shopped the clearance section for parts for a '68 Mustang and was able to find several items I needed at prices lower than I'd seen anywhere else. Ecklers shipped promptly and I received them in a timely manner. No complaints!
Good shipping time. Damaged products fairly priced and in decent condition as advertised.
Customer service on chat solved my problem. Excellent service by Red and Dylan.
Everything came well packaged and in a timely manner. Definitely will buy from them again
Called to double check price. It was a crazy good deal!
Very happy to have spotted it
Thank you for the speedy delivery specially around holiday.
Parts came on time and they are the right ones that's a good thing
Ordering very easy, and parts were the right ones and delivered on time
Get part selection, usually item/order ships out same day.
Love the open box specials. Ecklers for the win! Classic car parts at a great price, can't complain.
Love the open box specials. Ecklers for the win!
Ecklers sight was easy to navigate. Easy buying experience. Shipment was later than expected but did show up. Thank you Ecklers.
Easy website to navigate. Easy payment methods available.
The price was excellent for the pair of door panels. However, the left door panel had been very poorly cut, but it is still usable. Some people just shouldn't work on cars or trucks
Great value++++++++++++++++++++++++++++++++++++++++
Great! Easy navigation, Great Value with Speedy Delivery! Been shopping here for years with great customer service, thank you for helping with my restoration project!
Everything was easy to find and as described, high quality parts
Easy and great customer service! Great quality. I would definitely order from this company again!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
John,
Thank you for taking my call today, it was my pleasure assisting you. The RMA's are set up for your bumper. You will recieve an email with instructions. If I can assist further please feel free to contact me.
Kelly 1395