On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very difficult to change your password. Received an email but it did not have a link in it.
This website has always had the best prices for used books, I check other websites to make sure what price is the best for my budget and every time it is ecampus. Thank you for having the books i need for school and the best prices for used books.
I ordered a book for college, the digital version. Great site, all of the pages are there. No complaints. Get's the job done. Text is highlightable and you can make notes. 10/10
It just got here quickly. I paid for slightly faster shipping and got it when I needed it.
Great source to get books for school that is fast and reliable!
Great service, my access was immediate and super easy to use. Would use services again in the future.
I found the website to be easy to order from, I just wish I got my book sooner
They were fast to ship and easy to order. They had the book I needed at a great price
This was an easy process to order the book. Came super fast and had lots of options to order.
Good experience for me...book was easily found...I'm happy
Wonderful experience, hoping the return goes well too! And much cheaper
Pleasant experience, book is heavy, will need to ship back as it's a rental, worried about shipping costs
My school, Old Dominion University, recommended renting my text from eCampus and I will definitely be using this company for future rentals! Very quick and easy process and my textbook got to me quickly! Prices are very fair as well. My rental is very gently used and has barely any wear and tear. Thank you!
The book had a slight delay but it arrived in great condition!
I got it. It was great. Thank you. I needed that book. So I went to your website and got it. Now I have it. Thanks.
I ordered the book, and it came within a week, the condition is fine.
Good so far. I will see how the return goes. I am unclear exactly how that will be preformed.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review! -eCampus