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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,543 reviews

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Kansas
1 review
0 helpful votes
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First time user
February 15, 2025

I'm 39 and going back to school! I found campus very helpful in getting a needed textbook at half the price and I am really enjoying the ebook option. I can highlight it and when I find myself in a pinch for time I can have the ebook read aloud as I am multitasking.

Date of experience: February 4, 2025
Oregon
1 review
0 helpful votes
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Great
February 15, 2025

Great price, helped find the cheapest option for this textbook

Date of experience: February 4, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

California
1 review
0 helpful votes
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Nice
February 15, 2025

Pleasantjdbdidbfiwbdidbdjsudvrjsifhevshsuhfhwishdvde

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2025
Texas
1 review
0 helpful votes
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Quick efficient and cost effective
February 15, 2025

Title of review says it all! They were easy shipped quickly and didn't cost a broke college student a ton of money

Date of experience: February 4, 2025
Nebraska
1 review
0 helpful votes
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Lifespan development book
February 15, 2025

My experience was amazing. It was quick easy. It came in very good condition and I would highly recommend excellent customer service.

Date of experience: February 4, 2025
Virginia
1 review
0 helpful votes
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Great
February 15, 2025

Yay this was great and I got my book in time for class. Thanks so much

Date of experience: February 4, 2025
Virginia
1 review
0 helpful votes
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Satisfied first time customer
February 15, 2025

It was easy being able to rent the book I needed with a variety of delivery options. It was helpful having eBook access until my book arrived. The book was well packaged and came in like-new condition. I will definitely use them again for future classes.

Date of experience: February 4, 2025
Colorado
1 review
0 helpful votes
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Great!
February 15, 2025

Super easy and affordable. I was able to hope on the website and find exactly what I needed.

Date of experience: February 4, 2025
California
1 review
0 helpful votes
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Easy
February 15, 2025

Being able to rent a textbook for cheaper than a college bookstore is great!

Date of experience: February 18, 2025
Erin C. — eCampus.com Rep
over a year old

To return your eCampus.com rental:

1. Sign in to your My Account.
2. Select Manage My Rentals/Returns.
3. Select Return My Rental for Free.
4. Select only the books you packaged in the box, then click Print Label & Complete Return.
5. Print your prepaid UPS shipping label and packing slip and drop your rental return off at any UPS location. DO NOT drop this package off at the post office.

Thank you for shopping with us! -eCampus

New Jersey
1 review
0 helpful votes
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Good.
February 15, 2025
Updated review

They sent it quick and it was in good condition so I have no complaints.

Date of experience: February 4, 2025

Great Experince
October 8, 2024
Previous review

Great experience and everything came on time just as I expected!

Date of experience: September 28, 2024
California
1 review
0 helpful votes
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They take a very long time to fulfill orders. If you expect your order to be fulfilled quickly, this is not the case.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2025
District of Columbia
1 review
0 helpful votes
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Grateful that I was able to purchase the textbook from eCampus.

Date of experience: February 4, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback and for choosing eCampus!

California
1 review
0 helpful votes
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Good site
February 14, 2025

Very fast and helpful,got to use ebook for assignments due this week

Date of experience: February 4, 2025
Virginia
1 review
0 helpful votes
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I have just started using it
February 14, 2025

It was fine. No issues or concerns with book. It was in an acceptable condition

Date of experience: February 4, 2025
Utah
1 review
0 helpful votes
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Great!
February 14, 2025

It was good, and was very impressed with this product! Thank you!

Date of experience: February 4, 2025
Texas
1 review
0 helpful votes
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Quick
February 14, 2025

Great service, got access to my text book almost immediately.

Date of experience: February 4, 2025
Texas
1 review
0 helpful votes
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New to eCampus
February 14, 2025

I'm a high school counselor helping my dual credit students to find textbooks at reasonable prices. I have used one of your competitors in the past and tried to use them again. However, they didn't have the book my student needed, but eCampus not only had it in stock it was also an even cheaper price. The book was shipped quickly and was in perfect condition. It appears that the return process for this rental will be simple as well. You have a new customer and I will be telling my counselor friends and all my students as they head out to college. Thanks for making it simple and less expense.

Date of experience: February 3, 2025
Nevada
1 review
0 helpful votes
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Efficient
February 14, 2025

Easy and user-friendly; search feature worked well and was able to find my textbooks and complete the order with minimal problems.

Date of experience: February 4, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for the review and for shopping at eCampus!

California
1 review
0 helpful votes
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Good
February 14, 2025

This was actually really cool to find, but I ended up changing my mind and returning the book, but the book was in excellent condition.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 22, 2025
California
1 review
0 helpful votes
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Awesome timing on the shipping.
February 14, 2025

Good experience no bad comments, the book was in great condition.

Date of experience: February 4, 2025