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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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I'm 39 and going back to school! I found campus very helpful in getting a needed textbook at half the price and I am really enjoying the ebook option. I can highlight it and when I find myself in a pinch for time I can have the ebook read aloud as I am multitasking.
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Title of review says it all! They were easy shipped quickly and didn't cost a broke college student a ton of money
My experience was amazing. It was quick easy. It came in very good condition and I would highly recommend excellent customer service.
It was easy being able to rent the book I needed with a variety of delivery options. It was helpful having eBook access until my book arrived. The book was well packaged and came in like-new condition. I will definitely use them again for future classes.
Being able to rent a textbook for cheaper than a college bookstore is great!
To return your eCampus.com rental:
1. Sign in to your My Account.
2. Select Manage My Rentals/Returns.
3. Select Return My Rental for Free.
4. Select only the books you packaged in the box, then click Print Label & Complete Return.
5. Print your prepaid UPS shipping label and packing slip and drop your rental return off at any UPS location. DO NOT drop this package off at the post office.
Thank you for shopping with us! -eCampus
They sent it quick and it was in good condition so I have no complaints.
Great experience and everything came on time just as I expected!
They take a very long time to fulfill orders. If you expect your order to be fulfilled quickly, this is not the case.
Grateful that I was able to purchase the textbook from eCampus.
Thank you for your feedback and for choosing eCampus!
It was fine. No issues or concerns with book. It was in an acceptable condition
I'm a high school counselor helping my dual credit students to find textbooks at reasonable prices. I have used one of your competitors in the past and tried to use them again. However, they didn't have the book my student needed, but eCampus not only had it in stock it was also an even cheaper price. The book was shipped quickly and was in perfect condition. It appears that the return process for this rental will be simple as well. You have a new customer and I will be telling my counselor friends and all my students as they head out to college. Thanks for making it simple and less expense.
Easy and user-friendly; search feature worked well and was able to find my textbooks and complete the order with minimal problems.
Thank you for the review and for shopping at eCampus!
This was actually really cool to find, but I ended up changing my mind and returning the book, but the book was in excellent condition.
Good experience no bad comments, the book was in great condition.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for shopping with us! -eCampus