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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,577 reviews

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Ohio
1 review
0 helpful votes
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Great Condition for Used!
February 16, 2025

It came in great condition! The price was not bad either for a used, newer book!

Date of experience: February 5, 2025
Kentucky
1 review
0 helpful votes
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It was so so
February 15, 2025

The website was easy to navigate, however, it took a significant amount of time for the book to get here. My class is half a semester, so about 2 months long. It took 3 weeks for the book to get to me. It was disappointing to wait almost half of the semester to receive what I purchased.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2025
Florida
1 review
0 helpful votes
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Great
February 15, 2025

Great just kinda long delivery book like two or three weeks so order in advance in great conditions i need it for my class plus its cheaper than my book store

Date of experience: February 5, 2025
California
1 review
0 helpful votes
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Satisfactory
February 15, 2025

I ordered a book for one of my classes and it didn't take long to get here. The book was is great condition and the packaging was good too. Would purchase from here again.

Date of experience: February 5, 2025
Oklahoma
1 review
0 helpful votes
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Quick delivery!
February 15, 2025

Ordering was simple process and book was delivered quickly!

Date of experience: February 5, 2025
Florida
1 review
0 helpful votes
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Book rental
February 15, 2025

Easy to navigate. Books came on time. I am more confident having my books. Thanks to eCampus.

Date of experience: February 22, 2025
Texas
1 review
0 helpful votes
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Great!
February 15, 2025

Great experience! Quick, easy, and would definitely use again

Date of experience: February 5, 2025
New York
1 review
0 helpful votes
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Unsatisfied
February 15, 2025

Ordered a book, delivered to wrong address, customer service told me to file a police report or contact delivery company as there was nothing they could do. Book ended up being delivered to correct address 3 days later, fairly damaged.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 27, 2025
New Hampshire
1 review
0 helpful votes
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Would recommend
February 15, 2025

Easy to order, fast delivery, great price for textbook rental!

Date of experience: February 5, 2025
Virginia
1 review
0 helpful votes
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Good prices
February 15, 2025

Great prices quick shipping and packaged well overall will buy from again for sure

Date of experience: March 3, 2025
Arkansas
1 review
0 helpful votes
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Fast and easy
February 15, 2025

Fast and easy. Safe and reliable. Kept me informed throughout the wait. I will definitely use campus again.

Date of experience: February 19, 2025
Utah
1 review
0 helpful votes
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Great Service
February 15, 2025

It was easy to order and actually arrived before the expected date. Thank you!

Date of experience: February 5, 2025
Texas
1 review
0 helpful votes
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Book Rental
February 15, 2025

Venmo would not work with this vendor and that was a bummer I had funds on that account

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 19, 2025
Mississippi
1 review
0 helpful votes
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Great price
February 15, 2025

The book was delayed in shipping with usps but that was no fault of yours. It's happened a lot lately. Your Shipping was on time and price was fair.

Date of experience: February 5, 2025
Pennsylvania
1 review
0 helpful votes
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It was good
February 15, 2025

It was very good and it came to my school very fast and it was also cheap.

Date of experience: February 5, 2025
California
1 review
0 helpful votes
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The books shipped fast and were available for rent and were inexpensive, but I dropped the class so I canceled the order. Site confirmed cancellation but they still shipped the text for some reason. So I returned it but had to lose $19 for the restocking fee. Spent my time, effort, and money for no reason because why did it get shipped anyway after cancellation?

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2025
New York
1 review
0 helpful votes
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Excellent, recommend for students
February 15, 2025

Very flexible the book came on time and was in clean condition when opened.

Date of experience: February 19, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Kentucky
1 review
0 helpful votes
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Needs
February 15, 2025

Good experience not bad. No issues came quick and new looking book

Date of experience: February 22, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

Maine
1 review
0 helpful votes
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Thank you
February 15, 2025

My order was on time and great customer service thank you again for a great experience

Date of experience: February 5, 2025
California
1 review
0 helpful votes
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Great
February 15, 2025

It was very easy to obtain and came in good condition. Great experience.

Date of experience: February 4, 2025