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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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Quick fast and easy to navigate. The reviews on the site eased the feeling of wanting to purchase from a new site. The package was delivered fast and packaged well for safe handling.
Experience was amazing. No complaints. Fast delivery!
It was fine the book was in order, wish it a arrived sooner but I should have just bought it earlier
Found my textbook for a decent price! Loved the service and how quick the book was delivered to me. 10/10 experience
I ordered this book for a student and received the book sooner than expected. The condition was greater than expected as well, leaving us both satisfied!
Needed my book less than a week from when I ordered it, and it arrived early! I appreciate a quick ship. Thanks!
Super easy and super affordable first time using this site!
Very easy experience. Textbook arrived quickly! Easy alternative to going into the campus bookstore!
Found what I needed and checked out. Didn't want to pay full price for the book and they had it for rent, so it was perfect.
Thank you for your feedback and for shopping with us! -eCampus
Good. I ordered the wrong book last semester and couldn't get my money back and had to pay to return it so i think this company could improve that.
Great and fully well packaged. Nothing was missing. It was not scrapped. Great process in getting my package on time. Thank you.
Received the book in a timely manner for my class when I was unable to get it any where else.
After paying the $80 for a textbook rental, I had to order another textbook after my first one was canceled for payment information issues, even though my second order had the same details and was fine. I sent an email to them to find out why my order was canceled, and still had no response over 48 hours later. When resulting to messaging customer service, all answers felt generic and like it was either ai generated or someone reading off of a script, even though I had to wait around 15 minutes to get ahold of someone, making it seem like I would be talking to an actual human being with actual help for my issue. I never got a clear answer on why my order was canceled or what caused the issue, only being told to "try reordering your textbook and carefully check your payment information," which I had already mentioned that I had checked it 3 times over while discussing my issue. I also proceeded to get multiple emails about customer service requests from other customers that were had nothing to do with me or my issue, showing the entire conversation history between the customer and support, showing somewhat sensitive information like an order number, order confirmation, and email address. I only ordered from here because I had no other choice, one of the worst companies I've had the displeasure of dealing with. Do not talk with customer service, as it is a waste of time and can potentially leak your information.
It took maybe like a week or two. And I hope I'll be able to just return it once I'm done.
Your rental is due back 05/30/25. Thank you for choosing eCampus!
Nothing good r bad to say I had my book on the day stayed on tracking info
Ordered this book and it came within a week. It's in great condition and I'm happy with my order
It's great, had to wait a little bit but that's okay. Always order book the first week of class.
I placed an order that i needed for class and it was cancelled Order Number: *******
Order Date: January 19,2025
Needed for an upcoming class, ordering process went swell.
My order came as described on time. It was easy to order and returns are easy too.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for shopping at eCampus!