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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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I received the book quickly and the condition description was accurate. I'm glad I was able to get the book here rather than buying from Amazon, and it was much more affordable!
My daughter needed a book and every where sold out of it and she needed it in 2 days, we ordered it through e campus and got it by the next day. Very easy and highly recommend!
I was able to get one of the textbooks I needed in a timely manner, ordering via the express delivery option but my other textbook I had to cancel and find an ebook option instead because it was not even out packed in the warehouse yet, taking way longer than it said it would
The process was easy, so that was a plus.
I wasn't as familiar with your establishment as I am others, therefore, I was a little nervous. I ordered from you and the other establishment the exact same day, minutes apart and I got my book from them weeks prior to getting yours. That was the primary reason for only three stars.
I got my textbook on time! Thank you thank you thank you thank you
So easy and wonderful! I keep coming back! This is my second order! Thank you!
It was great, Thanks! I really loved the condition of the book and how much it helped me. I appreciate your service and the condition of the book. Thanks!
Mostly fine except now you're making me fill this out. And you have character requirements.
Thank you for choosing eCampus!
It was good came on time glad to have my book for school I guess.
I had no problem with the transaction. I was able to get what I needed when I needed it.
Thank you for your feedback and for choosing eCampus!
It was an okay delivery time. It came a little bit passed the original delivery date but all in all, it was good.
Thank you for choosing eCampus!
Good, very good, great, ecstatic, wonderful, I will use it again
My experience was good and had no problems at all. I typically order all the books from here for my daughters college classes.
I received my order after the date that I was notified the order was delivered.
Thank you for choosing eCampus!
I consistently had to contact the site because it would refuse my payment method hours/to days after order was placed. Shipping was not as promoted. I purchased a book from your market place also. A week after the order was placed I was notified that they were unable to fulill the order. I attempted to work with customer service on three seperate occasions but got scripted responses and $5 off a future order. These text books are needed for a college course and the delays did not fit my needs even though I purchased the books in an attempt to be prepared.
Good shipping Good shipping Good shipping Good shipping Good shipping Good shipping Good shipping Good shipping
This is my third time trimg to order this book, both times before it was canceled for no reason. I just want the book
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for your feedback! -eCampus