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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,521 reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
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Very timely
March 15, 2025

Ordered,they sent me when package was out in shipping. The shipping was very prompt.
And CUSTOMER SERVICE IS BAD $#*! WITH THIS COMPANY. 10/10
So efficient. I don't know if I want to buy from anyone else.

Date of experience: March 5, 2025
Rhode Island
1 review
0 helpful votes
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NA
March 15, 2025

My experience was fine until I had to do this review. I kept getting emails to confirm I had the book and when I said yes this pops up. If you want a review then ask for one but it's annoying to have to get emails and then be forced to do this

Date of experience: March 5, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback and for shopping at eCampus!

Nevada
1 review
0 helpful votes
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Easy to Order
March 14, 2025

Ordering was easy and book received timely. I will definitely use campus again.

Date of experience: March 4, 2025
Iowa
1 review
0 helpful votes
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Good
March 14, 2025

Fast delivery, easy to use site. Textbook was correct and was in good shape.

Date of experience: March 4, 2025
California
1 review
0 helpful votes
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Fast and easy
March 14, 2025

It was really easy to find book I needed. And the shipping was also quick.

Date of experience: March 4, 2025
California
1 review
0 helpful votes
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It really beats out many websites, including Chegg, for the great prices and the fact that it has actual up-to-date books that I need for my college classes. Will gladly return my chegg books and start using this fantastic online resource from now on!

Date of experience: February 17, 2025
California
1 review
0 helpful votes
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Good shipment
March 13, 2025

Everything was shipped well, and the box protected the book very nicely. I wish it arrived a little sooner, but it was within the days suggested.

Date of experience: March 3, 2025
California
1 review
0 helpful votes
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They took one whole week to ship the book, aftwr that took more than one week to be delivered, then I realized that ordered the wrong one(it was on me) i paid around 35 buck, so for return it they make a charge for restocking fee, at the end I would get like 18 dls

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 3, 2025
Indiana
1 review
0 helpful votes
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2 Books
March 13, 2025

Took almost 2 weeks to receive the books. Thought that was a little long.
Received Books.
:) :) :) :) :)
Have a nice day!

Date of experience: March 3, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

West Virginia
1 review
0 helpful votes
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Quick and Easy Transaction
March 13, 2025

The book was in okay shape. I would rather rent than buy and be stuck with a book.

Date of experience: March 3, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback! -eCampus

Texas
1 review
0 helpful votes
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Delayed 2 Day delivery
March 13, 2025

Easy to order, delivery was delayed though for the extra money I paid. $50 for 2 day delivery, it should be on time. Other than that it was good.

Date of experience: March 2, 2025
Florida
1 review
0 helpful votes
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Discount codes do not work for purchases so please stop wasting my time by emailing me them or posting them during check out as if they do

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 2, 2025
Texas
1 review
0 helpful votes
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Fast and Accurate
March 12, 2025

I ordered two books and the process was super easy. My Books arrived quickly. I am very happy.

Date of experience: March 2, 2025
California
1 review
0 helpful votes
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Passed a very difficult class and understood the material with the help of the digital textbook.

Date of experience: March 2, 2025
North Carolina
1 review
0 helpful votes
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Excellent service
March 12, 2025

I received the book on time and in excellent condition. I was very happy with the quality and service.

Date of experience: March 2, 2025
Ohio
1 review
0 helpful votes
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Cancelled
March 12, 2025

We ordered a book. I was charged and was sent a confirmation number (*******). Then a few days later I got an email asking if I was still interested in the book I ordered. Then it was canceled. Now I'm paying again plus super rush shipping and have been charged again. I haven't received a credit for the first book.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 1, 2025
Michigan
1 review
0 helpful votes
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Had a book that was difficult to find and was able to get it through this site

Date of experience: March 20, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping at eCampus!

Nevada
1 review
0 helpful votes
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Great Textbook Rental Site!
March 11, 2025

Item arrived in great condition! Shipped quickly with no delays!

Date of experience: February 28, 2025
Maryland
1 review
0 helpful votes
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Easy
March 10, 2025

Rental of books is easy, inexpensive and the return process is great.

Date of experience: February 28, 2025
Indiana
1 review
0 helpful votes
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Great prices and quality!
March 10, 2025

I found the book I was looking for at a cheaper price than other sites and was able to have it expedited to me. There was some highlighting but that doesn't bother me.

Date of experience: March 14, 2025