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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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I found the book I was looking for at a cheaper price than other sites and was able to have it expedited to me. There was some highlighting but that doesn't bother me.
Slow delivery but overall I'm happy. Book was in great condition.
I ordered my book during the semester when I needed it and didn't have it. It was shipped and delivered within the week.
Instead of rectifying the payment info you just canceled my order. Sheesh. I reeeeeaaallllyyy need that book pronto. I just placed a second order. Hopefully this one goes through.
Website easy. Five stars will depend how quick I get the book...
The site had the books I needed and it was user-friendly to find the books. Also, the books were delivered within 2 days!
Easy to navigate. I appreciated the excellent inventory since other sites did. It have the book I needed, and fast! Very expensive for rush shipping, but pleased to see my book arrive quickly.
Easy to manage ordering my book, came fast and in amazing condition
It was easy and affordable. It came on time. The book is is good condition.
The items arrived very fast. The books were in great shape. I would recommend this site
Great experience, overall timing was perfect. Looking forward to giving it back at some point
I want to express my concern regarding an order I placed yesterday.
I received both a confirmation from your team and an authorization from my credit card, but later received a message stating that my order had been cancelled.
I promptly contacted your customer service team for clarification but have yet to receive a response. Additionally, I noticed that the charge has not been reversed on my credit card.
Order #*******
Not good. Spent my own time making this into a book when it should've already been a book.
Have been a returning customer for a few semesters now & am very pleased with the service.
Amazing website. Will order more in the future. I received my book before my class started
Everything went smoothly. Easy to buy and no issues receiving.
It took too long to get here, but maybe it was a one-time occurrence.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for shopping with us! -eCampus